Pizza Customer Experience Specialist

Domino's; Macomb (IL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Job summary

Domino's in Macomb, IL is seeking a Customer Service Representative to provide friendly service over the phone and in person, assist with orders, and handle payments. You will help customers with menu questions, customize pizzas, and upsell items while maintaining accuracy and efficiency.

This role emphasizes teamwork, reliability, and a positive attitude in a fast-paced store environment, with training provided by a leading pizza brand and opportunities for career growth.

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job description

Domino's in Macomb, IL is seeking a Customer Service Representative to provide friendly service over the phone and in person, assist with orders, and handle payments. You will help customers with menu questions, customize pizzas, and upsell items while maintaining accuracy and efficiency.

This role emphasizes teamwork, reliability, and a positive attitude in a fast-paced store environment, with training provided by a leading pizza brand and opportunities for career growth.