Pizza Customer Experience Associate

SmartRecruiters, Inc.; Gastonia (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

401k

Paid Time Off

Referral Bonus

Flexible Scheduling

Pizza Discounts

Job summary

Prairie Pizza is hiring a friendly and enthusiastic Customer Service Representative to join our Domino's family in Charlotte, NC. You will be the voice of our brand, taking orders, answering questions, and ensuring every customer has a positive experience.

You'll handle phone orders, assist customers with menu details, promotions, and delivery options. We value teamwork, fast-paced service, and a smile. Must be 16+ with a passion for great customer service and pizza.

Qualifications

• A positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills and a knack for finding solutions.
• Basic computer skills and familiarity with point-of-sale systems.
• A love for pizza is a definite plus!

Responsibilities

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

Skills

Customer service

Communication

Multitasking

Problem solving

POS / point-of-sale

Basic computer skills

Positive attitude

Job description

Prairie Pizza is hiring a friendly and enthusiastic Customer Service Representative to join our Domino's family in Charlotte, NC. You will be the voice of our brand, taking orders, answering questions, and ensuring every customer has a positive experience.

You'll handle phone orders, assist customers with menu details, promotions, and delivery options. We value teamwork, fast-paced service, and a smile. Must be 16+ with a passion for great customer service and pizza.