Pizza Customer Experience Associate

Domino's; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay and benefits

Opportunities for growth

Fun work environment

Delicious pizza discounts

Health insurance for eligible employees

Paid Time Off for eligible employees

401k for eligible employees

Referral Bonus

Flexible Schedules

Job summary

A popular pizza chain in Charlotte is seeking a friendly Customer Service Representative who enjoys helping people and has a passion for pizza. This role includes taking orders, answering questions, and ensuring a positive customer experience. Ideal candidates will have excellent communication skills, the ability to multitask in a fast-paced environment, and a positive attitude. The position offers benefits such as competitive pay, health insurance, and pizza discounts, along with opportunities for growth within the company.

Qualifications

• A positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills and a knack for finding solutions.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Taking phone orders with accuracy and efficiency.
• Providing excellent customer service with a smile (even over the phone!).
• Answering customer questions about our menu, promotions, and delivery services.
• Addressing and resolving customer concerns with patience and understanding.
• Working as part of a team to ensure smooth operations and happy customers.

Skills

Customer service

Communication

Multitasking

Problem-solving

Basic computer skills

Job description

A popular pizza chain in Charlotte is seeking a friendly Customer Service Representative who enjoys helping people and has a passion for pizza. This role includes taking orders, answering questions, and ensuring a positive customer experience. Ideal candidates will have excellent communication skills, the ability to multitask in a fast-paced environment, and a positive attitude. The position offers benefits such as competitive pay, health insurance, and pizza discounts, along with opportunities for growth within the company.