Pizza Customer Care Specialist — Flexible Scheduling

Domino's Pizza; Hickory (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401k

Paid Time Off

Referral Bonus

Flexible Schedules

Pizza discounts

Job summary

Prairie Pizza, a Domino's franchise, is seeking a friendly Customer Service Representative to join our team. You’ll take orders, answer questions, and ensure every customer has a positive experience. This role emphasizes service quality, teamwork, and a welcoming store atmosphere.

You will handle phone orders, assist customers with promotions, and help maintain a fast-paced, high-energy environment. We offer competitive pay, benefits, and growth opportunities within the company.

Qualifications

• A positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills and a knack for finding solutions.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone)
• Answering customer questions about menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

Skills

Positive attitude

Communication

Multitasking

Problem solving

POS familiarity

Tools

Point-of-Sale systems

Job description

Prairie Pizza, a Domino's franchise, is seeking a friendly Customer Service Representative to join our team. You’ll take orders, answer questions, and ensure every customer has a positive experience. This role emphasizes service quality, teamwork, and a welcoming store atmosphere.

You will handle phone orders, assist customers with promotions, and help maintain a fast-paced, high-energy environment. We offer competitive pay, benefits, and growth opportunities within the company.