Pizza Customer Care Specialist - Flexible Schedule & Growth

Domino's; Cherryville (NC); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Pizza discounts

Growth opportunities

Job summary

Prairie Pizza, a Domino's franchise based in North Carolina, is seeking a friendly Customer Service Representative to join our pizza-loving team. You’ll be the voice of the brand, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll do: take phone orders with accuracy, provide excellent service with a smile, explain menu items and promotions, resolve concerns, and work with a team to keep operations running smoothly.

Qualifications

• A positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills and a knack for finding solutions.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Take phone orders with accuracy and efficiency.
• Provide excellent customer service with a smile (even over the phone).
• Answer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work as part of a team to ensure smooth operations and happy customers.

Skills

Positive attitude

Excellent communication

Multitask

Fast-paced environment

Problem solving

Basic computer skills

Customer service

Tools

POS systems

Job description

Prairie Pizza, a Domino's franchise based in North Carolina, is seeking a friendly Customer Service Representative to join our pizza-loving team. You’ll be the voice of the brand, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll do: take phone orders with accuracy, provide excellent service with a smile, explain menu items and promotions, resolve concerns, and work with a team to keep operations running smoothly.