Pizza CSR: Flexible Hours, Part/Full-Time

Domino's; Cedar Rapids (IA); On-site; USD 14,000 - 21,000; Full time

Job summary

Domino’s Pizza in Cedar Rapids, IA is seeking a Customer Service Representative to take orders and assist customers during busy hours. You’ll learn in-store operations, cash handling, and food prep, with opportunities for upselling and growth within the company.

The role suits students or those seeking a flexible second job, offering part- or full-time hours with a fun, team-oriented environment.

Qualifications

• Friendly, customer-focused attitude with strong communication skills.
• Ability to take orders over the phone and in person.
• Willingness to handle cash and make correct change.
• Skill in upselling and contributing to a positive customer experience.
• Adherence to hygiene and food safety standards.
• Ability to operate basic equipment and perform food prep.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties
• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

Skills

Verbal communication

Written communication

Telephone skills

Math/calculation

Customer service

Teamwork

Tools

Calculator

Cash register

Job description

Domino’s Pizza in Cedar Rapids, IA is seeking a Customer Service Representative to take orders and assist customers during busy hours. You’ll learn in-store operations, cash handling, and food prep, with opportunities for upselling and growth within the company.

The role suits students or those seeking a flexible second job, offering part- or full-time hours with a fun, team-oriented environment.