Pizza CSR & Cashier - Part/Full-Time

Domino's; Westminster (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's is hiring a Customer Service Representative to support daily operations in our store. You will take orders, handle payments, assist customers, and contribute to fast, accurate pizza prep and service.

This role emphasizes friendly service, upselling, food safety, and teamwork. Training is provided to help you hit the ground running in a fast-paced environment during hungry hours.

Qualifications

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands to perform precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties
• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Most tasks are performed from a standing position
• For short distances for short durations
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
• Cases are usually lifted from floor and stacked onto shelves up to 72"high
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push
• Trays may also be pulled
• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
• Forward bending at the waist is necessary at the pizza assembly station
• Toe room is present, but workers are unable to flex their knees while standing at this station
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
• Forward bending is also present at the front counter and when stocking ingredients
• Performed occasionally to stock shelves and to clean low areas
• Reaching is performed continuously; up, down and forward
• Eye-hand coordination is essential; use of hands is continuous during the day
• Frequently activities require use of one or both hands
• Shaping pizza dough requires frequent and forceful use of forearms and wrists

Skills

Customer service

Cash handling

Upselling

Food safety

Order taking

Job description

Domino's is hiring a Customer Service Representative to support daily operations in our store. You will take orders, handle payments, assist customers, and contribute to fast, accurate pizza prep and service.

This role emphasizes friendly service, upselling, food safety, and teamwork. Training is provided to help you hit the ground running in a fast-paced environment during hungry hours.