Pizza Crew Member: Fast-Paced Customer Service Pro

Domino's; Alexandria (VA); On-site; USD 31,000 - 38,000; Full time

Job summary

Domino's Pizza is seeking a Store Customer Service Representative to join our Alexandria team. The role focuses on delivering excellent service, handling orders at the counter or by phone, and processing payments through the POS system.

You will maintain a welcoming atmosphere, assist with basic food preparation as needed, and ensure timely, accurate order fulfillment. Applicants should be at least 16 years old, able to pass background checks, and comfortable working in a fast-paced environment.

Qualifications

• Be no less than sixteen (16) years of age.
• Ability to pass background checks as required by the company.
• Excellent written and verbal communication skills for interactions with management and customers.
• Strong multi-tasking ability in a fast-paced environment.
• Ability to adapt to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or by phone.
• Ability to work independently and as part of a team.
• Ability to perform basic arithmetic and give accurate change.

Responsibilities

• Greet customers in person or by phone and take orders professionally and promptly.
• Provide accurate information on menu items and specials to encourage upsell.
• Operate POS system to process orders and transactions efficiently.
• Prepare and package orders, ensure correct labeling and packaging.
• Maintain clean and organized work area and stocking of supplies.
• Assist with food prep and ensure safety and quality standards are met.
• Resolve customer complaints promptly and professionally.
• Communicate clearly with team members and management.

Skills

Customer service

Communication

Cash handling

Multi-tasking

Math basics

Teamwork

Data entry

Phone orders

Tools

POS systems

Job description

Domino's Pizza is seeking a Store Customer Service Representative to join our Alexandria team. The role focuses on delivering excellent service, handling orders at the counter or by phone, and processing payments through the POS system.

You will maintain a welcoming atmosphere, assist with basic food preparation as needed, and ensure timely, accurate order fulfillment. Applicants should be at least 16 years old, able to pass background checks, and comfortable working in a fast-paced environment.