Pizza Artisan & Guest Experience Lead

Domino; Silver Spring (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Team Washington, Inc. in Silver Spring, MD is seeking a Store Customer Service Representative for a full-time role at a Domino's Pizza location. You will deliver friendly service, take orders, prepare items, and handle payments.

The position emphasizes accuracy, multitasking in a fast-paced setting, and adherence to food safety and company policies. Join a team known for great service and teamwork.

Qualifications

• Be no less than sixteen (16) years of age.
• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
• Superb ability to multi-task.
• Ability to function in a dynamic, fast-paced environment.
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.

Responsibilities

• Prepares a variety of pizzas and other menu items.
• Measures ingredients required for specific items being prepared.
• Follows procedures for safe food preparation, assembly and presentation.
• Help with bagging and tagging orders.
• Running food out to customers cars or delivery drivers.
• Greets customers in person or via phone and takes order professionally and promptly.
• Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
• Avails chances to up-sell additional products.
• Masters Point of Sale (POS) computer systems for automated order taking.
• Communicates clearly and positively with management and team members.
• Handles currency and credit transactions quickly and accurately.
• Builds loyal customers through friendly interactions and consistent appreciation.
• Resolves complaints promptly and professionally.
• Cleans, stocks and restocks work stations and display cases.
• Transfers supplies and tools between storage and work areas.
• Packs, weighs, and labels products as required.
• Ensures supervisor is aware of food shortages.
• Adhere with all quality standards, principles, guidelines and policies.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Communication skills

Cash handling

Tools

POS systems

Job description

Team Washington, Inc. in Silver Spring, MD is seeking a Store Customer Service Representative for a full-time role at a Domino's Pizza location. You will deliver friendly service, take orders, prepare items, and handle payments.

The position emphasizes accuracy, multitasking in a fast-paced setting, and adherence to food safety and company policies. Join a team known for great service and teamwork.