Pipeline Talent for Future Director of Outlet roles

Noble House Hotels & Resorts; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k plan with employer matching

Paid Time Off

Discounted Food & Hotel Discounts

Job summary

Noble House Hotels & Resorts is seeking a Director of Outlets to manage the overall food and beverage operations within our resort. This role focuses on ensuring exceptional guest experiences across our dining outlets while adhering to quality and service standards.

The ideal candidate will have extensive experience in food and beverage management, strong leadership skills, and a commitment to service excellence. A competitive compensation package including health benefits and hotel discounts is offered.

Qualifications

• Seven or more years of experience in food and beverage management, with at least 3 years in a leadership role.
• Strong leadership and team management skills, with experience in recruiting, training, and developing staff.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Oversee daily operations of the resort's dining outlets ensuring high guest satisfaction.
• Assist in the development and implementation of food and beverage policies.
• Collaborate with staff to maintain high-quality service standards.

Skills

Leadership

Team management

Customer service focus

Attention to detail

Education

Bachelor’s degree in Hospitality Management or related field

Tools

MS Word

MS Excel

POS systems

Job description

Description

Noble House Hotels & Resorts—named a Top 15 Hotel Brand in the World in Travel + Leisure World's Best Awards 2024—is a collection of one-of-a-kind luxury destinations within the United States and Mexico. Each stay delivers a singular promise: cultural immersion, unforgettable experiences and genuine connections.

Job Type

Full-time

The Job

Director of Outlets is responsible for assisting the Director of Food and Beverage in the overall management and operations of the resort's food and beverage department. This role primarily focuses on coordinating and overseeing the daily activities of the four dining outlets within the resort, ensuring exceptional guest experiences, financial success, and adherence to quality and service standards.

Key Responsibilities

• Assist in the development and implementation of food and beverage policies, procedures, and standards.
• Oversee the day-to-day operations of the resort's four dining outlets, including restaurants, bars, and any other food and beverage venues.
• Collaborate with chefs, restaurant managers, and other staff to maintain high-quality food and service standards.
• Ensure a high level of guest satisfaction by maintaining service standards, addressing guest concerns, and continually seeking ways to enhance the overall dining experience.
• Monitor and evaluate guest feedback and implement improvements as necessary.
• Supervise and provide leadership to food and beverage staff, including training, scheduling, and performance management.
• Foster a positive and collaborative work environment that encourages teamwork and professional growth.
• Collaborate with the procurement team to manage inventory levels, order supplies, and control costs.
• Ensure proper storage and handling of food and beverage items in compliance with health and safety regulations.
• Monitor and enforce health and safety standards, sanitation guidelines, and regulatory compliance.
• Conduct regular inspections of dining outlets to ensure cleanliness, organization, and adherence to quality standards.
• Hire, train and direct new associates and assist in associate terminations.

Requirements

You own this is you bring:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field, required.
• Seven or more years of experience in food and beverage management, with at least 3 years in a leadership role in a resort or luxury hotel setting.
• Strong leadership and team management skills, with experience in recruiting, training, and developing staff.
• Ability to work in a fast-paced environment and handle multiple tasks and priorities.
• Strong attention to detail and a commitment to maintaining high standards of service and cleanliness.
• Professional appearance and presentation required.
• Knowledge of and skill in using computer software, including MS Word/Excel/Outlook, POS, and

The Offer

In return, you are rewarded with a competitive compensation package including competitive pay, On-Demand Pay – Your Pay before Payday, health insurance (medical, dental, vision), 401k plan with employer matching, Paid Time Off, holidays, and Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide.

Salary Range will be between $90,000.00 to $120,000.00 - depending on location within the U.S.

EEO Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Salary Description

$90,000 to $120,000 (Depending on Location in US)