PIP/Med Pay Claims Associate

Allstate; United States; On-site; USD 47,000 - 90,000; Full time

Job summary

National General, part of The Allstate Corporation, is seeking detail-oriented professionals to join as PIP Claims Adjuster Associates supporting multiple states. You will investigate and confirm loss facts for basic auto accidents, applying analytical thinking to determine coverage, liability, and damages, and to adjust and negotiate claims within authority.

You will handle responsibilities spanning policy understanding, investigation, negotiation, and customer service, with total compensation

Qualifications

• Attention to detail in investigating auto claims and understanding policy terms.
• Ability to assess coverage, liability, and damages across auto claims.
• Strong analytical thinking to support accurate claim settlements.

Responsibilities

• Applies basic understanding of company policies and industry relationships.
• Investigates auto claims: coverage, liability, and damages with limited discretion.
• Reviews and negotiates basic injury claims when applicable.
• Identifies vehicle parts and potential property damage.
• Assesses customer needs and uses appropriate service skills.
• Determines subrogation or fraud potential and appropriate handling.

Skills

Case Management

Claims Administration

Claims Resolution

Claims Review

Collaboration

Communication

Customer Empathy

Insurance Administration

Medical Terminology

Prioritization

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

***We are seeking detail‑oriented professionals to join our team as PIP Claims Adjuster Associates supporting multiple states.***

Key Responsibilities

• Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims
• Recognizes and identifies body parts of a vehicle and understands other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle

Skills

Case Management, Claims Administration, Claims Resolution, Claims Review, Collaboration, Communication, Customer Empathy, Insurance Administration, Medical Terminology, Prioritization

Compensation

• Analyst II: $47,500.00 - $69,800.00
• Analyst III: $50,000.00 - $74,350.00
• Adjuster Cons I: $53,500.00 - 86,400.00
• Adjuster Cons. II: $56,000.00 - $93,250.00
• Adjuster Sr. Cons. I: $68,500.00 - $117,700.00

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the "EEO Know Your Rights" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries