PIP Med/Pay Claims Associate

Wells Media Group; Tallahassee (FL); On-site; USD 56,000 - 118,000; Full time

Benefits offered by this job

Connectivity reimbursement

Job summary

National General is a part of The Allstate Corporation, offering auto, home and health insurance through agents and direct channels. We seek detail-oriented professionals for PIP Claims Adjuster Associates supporting multiple states.

The role involves investigating complex auto claims, evaluating coverage, liability and damages, and mentoring junior staff. Compensation ranges for this role are posted, with base pay dependent on experience and qualifications, plus incentive pay where applicable.

Qualifications

• Strong communication and interpersonal skills to interact with claimants and teams.
• Ability to explain complex insurance coverages and processes clearly.
• Empathy and professionalism in handling sensitive auto claims.
• Knowledge of medical terminology to assess injury-related claims.

Responsibilities

• Investigate complex auto claims for coverage, liability and damages.
• Determine subrogation or fraud risk and advise handling strategy.
• Mentor junior staff and guide associates in casework.
• Review and negotiate moderate to complex injury claims when applicable.
• Identify vehicle parts and related property damage during claims review.
• Assess customer needs and deliver service to resolve claims efficiently.

Skills

Communication

Customer Service

Empathy

Medical Terminology

Negotiation

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees.

We are seeking detail-oriented professionals to join our team as PIP Claims Adjuster Associates supporting multiple states.

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Skills

• Communication
• Customer Service
• Empathy
• Medical Terminology
• Negotiation

Compensation

Base compensation offered for this role is:

• Adjuster Cons. II: $56,000.00 - $93,250.00
• Adjuster Sr. Cons. I: $68,500.00 - $117,700.00

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

• Direct General Auto & Life
• Personal Express Insurance
• Century-National Insurance
• ABC Insurance Agencies
• NatGen Preferred
• NatGen Premier
• Seattle Specialty
• National General Lender Services
• ARS
• RAC Insurance Partners
• Mountain Valley Indemnity
• New Jersey Skylands
• Adirondack Insurance Exchange
• VelaPoint
• Quotit
• HealthCompare
• AHCP
• NHIC
• Healthcare Solutions Team
• North Star Marketing
• Euro Accident

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.