Ping Identity Consultant

Infosys; Richardson (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Disability insurance

Health reimbursement accounts

Insurance (Accident, Critical Illness,

401(k) plan

Job summary

Infosys is seeking an Infrastructure Consultant 3 in Plano or Richardson, TX to drive AI-enabled infrastructure for financial services. You will deploy, monitor, and secure large directory services, implement changes, and collaborate with cross-functional teams to ensure high availability. Bachelor's degree and US work authorization required.

Relocation and travel may be needed. The role emphasizes incident resolution, performance tuning, and automation for scalable environments, with

Qualifications

• Bachelor’s degree or equivalent; relocation/travel may be required.
• Authorized to work in the United States without visa sponsorship.
• Experience with directory services and incident resolution.
• Experience with PingDirectory suite and AWS deployment beneficial.

Responsibilities

• Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence.
• Conduct IT infrastructure evaluations and due diligence across tracks, identify gaps and risks, and recommend enhancements.
• Create scalable, secure IT infrastructure solutions.
• Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to deployment documentation.
• Develop change management protocols to minimize risks and ensure smooth integrations.
• Analyze system performance and design solutions to prevent bottlenecks and address capacity needs.
• Implement security measures and disaster recovery strategies including risk assessments.
• Identify opportunities for process optimization and automation to improve efficiency.
• Collaborate with multi-vendor and cross-functional teams to ensure project execution and document activities.
• Create knowledge repositories and drive learning to share insights.

Skills

PingDirectory

LDAP

Performance tuning

TLS/SSL

IAM integration

Disaster recovery

PingFederate / PingAccess

System monitoring

Education

Bachelor’s degree

Tools

AWS deployment

Kubernetes

Docker

Shell scripting

Python

Job description

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Job Locations- Plano or Richardson, TX; Raleigh, NC; Tempe, AZ.

In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below:

• Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
• Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
• Create scalable, secure, and high-performing IT infrastructure solutions
• Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
• Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
• Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
• Implement security measures and disaster recovery strategies including risk assessments
• Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
• Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
• Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency

Your contribution to the team:

• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements
• Sector specific expertise for high quality project delivery
• A strategic mindset to align technical solutions with business goals and market trends
• Proficiency in deployment management, system optimization, and security compliance
• Ability to lead cross-functional teams and drive automation and process improvement.
• Strong communication and documentation skills to foster collaboration and knowledge sharing

Required Skill and Experience:

• PingDirectory — hands-on installation, configuration, upgrade, and operational support
• LDAP — Experience with schema design, indexing, replication, referrals, access controls, directory data modelling
• Performance tuning — Experience with search optimisation, index tuning, log analysis, high-volume workload support
• TLS/SSL — Experience with certificate management, password policies, access control rules, secure bind patterns
• Service account governance and IAM integration
• Disaster recovery planning and execution for directory services
• PingFederate, PingAccess, or PingOne — integration with PingDirectory

Preferred Skill and Experience:

• AWS deployment — running PingDirectory on AWS (EC2, EKS, or ECS)
• AWS security services — IAM, KMS, Secrets Manager in directory context
• Kubernetes and Docker — container deployment and management of directory services
• Shell scripting — for directory administration automation and monitoring
• Python — for operational automation of directory tasks
• Directory monitoring and alerting tooling

Additional Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.