Piercing Studio Nurse

Rowan; Estero (FL); On-site; USD 33,062 - 67,502; Full time

Benefits offered by this job

Compensation including base wage and tips

Ongoing training and career pathways

Paid vacation and sick time

Health plans (medical/dental/vision)

401k and Roth IRA plans

Employee discounts

Referral bonus plan for studio positions

Job summary

A leading jewelry brand in Florida is seeking enthusiastic nurses to provide safe, memorable ear-piercing experiences. Candidates must have an active RN or LPN/LVN License and a professional customer care approach. Responsibilities include creating positive customer experiences, collaborating with management, ensuring cleanliness, and supporting sales goals. The position offers competitive compensation, ongoing training, and various employee benefits, including health plans and discounts.

Qualifications

• Must have an active RN or LPN/LVN License.
• Professional and engaging customer care approach.
• Skilled in conveying technical and non-technical information.

Responsibilities

• Create memorable customer experiences during piercing sessions.
• Collaborate with Studio Manager for smooth operations.
• Keep piercing stations stocked and sanitized.
• Follow safety guidelines for a sanitary piercing experience.
• Support studio metrics by educating customers.

Skills

Customer care approach

Attention to detail

Communication skills

Technical information delivery

Sales skills

Education

Active RN or LPN/LVN License

Job description

Overview

Rowan is an innovative ear-piercing and hypoallergenic jewelry brand with licensed nurses to support safe piercings. The role focuses on providing a safe, clean, and joyful ear-piercing experience for customers.

What you’ll do

• Customer Service: Create memorable customer experiences by combining clinical care with a celebratory atmosphere during each piercing session; ensure customer safety and comfort and smooth care flow; communicate professionally with clients throughout the experience; educate customers on aftercare to support healing and well-being.
• Studio Support: Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful atmosphere; be flexible to fill shifts as needed; may mentor and train new nurses to uphold Rowan\'s Clinical Piercing Standards; stay attentive to issues and report them promptly to management.
• Inventory and Supplies: Keep piercing stations and supplies stocked; ensure safety and cleanliness by sterilizing jewelry and piercing instruments.
• Studio Operations: Follow state, federal, and CDC guidelines to ensure a sanitary and safe piercing experience.
• Sales: Support studio metrics (revenue, efficiency, average order value) and educate customers on Rowan After Care and related products to promote healing.
• Reporting and Communication: Address and escalate operational concerns with clear communication to management and team members to implement solutions.

What you bring to the table

• Required Certifications: Active RN or LPN/LVN License.
• Professional and engaging customer care approach; warm, friendly team player with an entrepreneurial spirit; excited to create celebratory, memorable experiences for customers.
• Skilled in conveying both technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals; obsessive attention to detail.
• Availability to work a flexible schedule, including peak times such as holidays and weekends.
• Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
• Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.

Nurse Benefits & Perks

• Compensation: $24-49 per hour, consisting of a $24 base wage plus an estimated $25 per hour in tips once fully trained.
• Ongoing training and career pathways to grow your nursing career at Rowan.
• Paid accrued vacation and sick time for full-time employees.
• Medical/Dental/Vision health plans for full-time employees.
• Employee Assistance Program (EAP) resources.
• 401k and Roth IRA plans.
• Generous employee discounts on Rowan products and services.
• Team member referral bonus plan for studio positions.

Important note: Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religion, color, national origin, sex, age, or other protected characteristics as defined by applicable law.