Pickleball Attendant

LTFMGTCO LTF Club Management Co; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Life Time Novi is seeking a Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager with daily operations, scheduling court time, and educating members on programs and equipment while delivering friendly customer service.

You will help build personalized relationships with members, ensure facilities are clean and well-maintained, and support billing activities at shift end. This role requires a strong customer-service mindset and teamwork.

Qualifications

• Working toward a High School Diploma or GED.
• 1 year of customer service experience.
• Preferred: Computer experience.
• CPR and AED Certified.

Responsibilities

• Greets, schedules court time and assists members in a friendly and professional manner.
• Explains all Pickleball programs, services, and equipment to members and assists them with determining their individual needs.
• Initiates, develops and maintains personalized relationships with members.
• Assists in ensuring all pickleball facilities and equipment are clean, organized and in good working condition.
• Promotes all Life Time programs, products, and services.
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift.

Skills

Customer service

Cash handling

Sales oriented

Communication

Relationship building

Team player

Education

High School Diploma or GED (in progress)

Job description

Position Summary

The Pickleball Team Member assists the Pickleball Coordinator and Tennis Manager in maintaining the day-to-day operations of the Pickleball Department. They schedule court time and educate members on Pickleball programs, lessons, and equipment. They provide exceptional customer service to encourage repeat business.

Job Duties/Responsibilities

• Greets, schedules court time and assists members in a friendly and professional manner
• Explains all Pickleball programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all pickleball facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift

Minimum Required Qualifications

• Education: Working toward a High School Diploma or GED
• Years of Experience: 1 year of customer service experience
• Licenses / Certifications / Registrations: n/a
• Preferred Qualifications: Computer experience
• CPR and AED Certified

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.