Physician Referrals Representative - Family Medicine

Henry-Ford-Health-2; Flint (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Henry Ford Health in Flint, MI is seeking a Physician Referrals Representative for Family Medicine to develop and coordinate strong referring relationships. You will facilitate access to our facilities and services and resolve issues to ensure seamless patient referrals.

You will promote our medical specialists, educate referring physicians about initiatives, and support continuing medical education opportunities within a small, busy practice environment.

Qualifications

• Experience in healthcare relationship management or physician referrals.
• Strong communication and interpersonal skills.
• Ability to identify and resolve access issues effectively.

Responsibilities

• Facilitate relationships with referring physicians to ensure smooth access to facilities.
• Identify and resolve issues regarding access to facilities for referring physicians.
• Promote medical specialists and services to referring physicians within the applicable service area.
• Educate referring physicians about new and existing organizational initiatives.
• Facilitate continuing medical education opportunities for referring physicians.

Skills

Healthcare relationship management

Communication skills

Access issue resolution

Job description

Physician Referrals Representative - Family Medicine

• Full-time

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

About the Department

Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities. This role is integral to fostering connections between our medical specialists and referring physicians, ensuring seamless access to our facilities and services.

Henry Ford Family Medicine - Gateway Center

5401 Gateway Ctr Ste C

Flint, MI 48507

Role Overview

As a Physician Referrals Representative, you will develop and coordinate a strong referring presence across our facilities. Your primary focus will be facilitating relationships with referring physicians, identifying and resolving access issues, and promoting our medical specialists and services. This role is crucial in enhancing relationship development and ensuring referring physicians are well-informed about our initiatives and educational opportunities.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Facilitate relationships with referring physicians to ensure smooth access to our facilities.
• Identify and resolve any issues regarding referring physicians' access to our organization's facilities.
• Promote our medical specialists and services to referring physicians within the applicable service area.
• Educate referring physicians about new and existing organizational initiatives.
• Facilitate continuing medical education opportunities for referring physicians.

What You Will Need

Required Qualifications

• Experience in healthcare relationship management or physician referrals.
• Strong communication and interpersonal skills.
• Ability to identify and resolve access issues effectively.

Preferred Qualifications

• Knowledge of medical education and continuing education programs.
• Familiarity with healthcare initiatives and service promotion.

What We Offer

At Henry Ford Health, we foster career growth through collaborative opportunities, mission-driven work, and continuous learning. Join us to be part of a team that values connection, support, and making a meaningful impact in healthcare.

High School Diploma

The individual will process referrals and schedule specialist appointments for patients. The individual will also answer office phones, schedule appointments, and work check in at the reception desk.

This is a busy, one physician office with 3 other staff members.