Physician Practice Coordinator - Full Time First Shift

Valley Health; Winchester (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and vision insurance

Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Wellness program membership

On-campus discounts

Job summary

Valley Health seeks an entry-level Physician Practice Coordinator to support daily operations in Greenwood Primary Care. You will liaise between management and staff, assist with budgets, patient access, and staff training, while contributing to a cohesive work environment across the practice locations.

Requirements include 1–3 years of supervisory experience, exposure to medical office settings, and preferred LPN/CMA certification. Proficiency in EPIC is expected.

Qualifications

• High school diploma or GED required.
• Associate or Bachelor’s degree preferred.
• 1–3 years of supervisory experience preferred.
• Experience in a medical office setting preferred.
• Licensed Practical Nurse or Certified Medical Assistant preferred.
• Knowledge of Microsoft Office required; strong communication skills a must.

Responsibilities

• Assist Practice Manager in daily operations of physician practice.
• Serve as liaison between management and clerical/clinical staff.
• Help manage operating budgets and patient access improvements.
• Coordinate staff meetings, performance appraisals, and training.
• Support patient care as licensed/certified per clinical role.
• Demonstrate EPIC proficiency and training for staff.

Skills

Customer service

Communication

Leadership

Office coordination

Education

High School Diploma or GED

Associate or Bachelor’s degree

Tools

EPIC software

Job description

Department

Greenwood Primary Care PBB - 209597

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

114

Job Description

The Physician Practice Coordinator is an entry-level managerial role to physician practices, with a primary responsibility of assisting the Practice Manager in the day-to-day operations of the physician practice to maximize patient access and provider efficiency for their assigned practice locations. The position requires the Coordinator to assist as the liaison between management and clerical and clinical staff in the physician office. In coordination with the Practice Manager, will maintain a stable work environment for all staff and handle duties as outlined, oversight of daily operations of office and staffing, participate in the establishment and maintenance of the operating budget, resolution of patient complaints, coordination of office meetings, participate in the annual staff performance appraisals, as well as training and coaching of staff, assist with orientation/training of new staff and assist with building and maintaining a cohesive and positive work environment. The Coordinator will assist with patient care as designated by the provider(s) and as licensed and/or certified in a clinical role. The Coordinator will be proficient in EPIC processes to assist in training and maintain efficient medical practice operations. The Coordinator will represent and be a role model for other employees in attendance, handling and having difficult conversations, leadership and handling multiple priorities at any given time.

Education
High School Diploma or GED is required.

Associate or Bachelor’s degree is preferred.

Experience
1-3 years of previous supervisory experience is strongly preferred.

Experience in a medical office setting strongly preferred.

Certification & Licensures
Licensed Practical Nurse or Certified Medical Assistant is preferred.

Qualifications
Knowledge of basic patient care and ability to properly and safely handle medical equipment and supplies used.

Must be able to perform and/or have knowledge of basic clerical skills.

Knowledge of Microsoft Office strongly preferred.

Must possess exceptional communication, both verbal and written, and excellent customer service skills are necessary for interaction with patients, visitors and staff.

Professional appearance is required.

Must be able to function independently, as well as a team member.

Candidate must be flexible, dependable and maintain a professional image.

Must be tactful, maintain confidentiality and handle stressful situations in a professional manner.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.