Physician Outreach Coordinator

Infinite Legacy; Arbutus (MD); On-site; USD 112,000 - 130,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and视

401(k) with employer match

Generous paid time off and holidays

Life insurance and disability

Tuition reimbursement

Professional development opportunities

Mission-driven workplace

Job summary

Infinite Legacy in Baltimore, MD is seeking a Physician Outreach Coordinator to build and strengthen relationships with physicians and hospital leaders, promoting timely referrals and best practices in organ and tissue donation. You will educate and collaborate with clinical staff to improve donation outcomes and engagement across partner hospitals.

As the primary physician-facing liaison, you will develop engagement plans, deliver education to clinical teams, and conduct on-site visits.

Qualifications

• Progressive experience in healthcare relationship management or physician relations is required.
• Strong communication, presentation, and interpersonal skills are essential.
• Ability to interpret data and identify trends to improve outcomes.
• Ability to influence clinical practice and engage diverse audiences.
• Clinical background or direct work with physicians is preferred.
• Valid driver's license and ability to travel within the Donor Service Area.

Responsibilities

• Build and maintain physician relationships across assigned hospitals (EDs, ICUs, trauma, etc.).
• Serve as Infinite Legacy's primary physician-facing liaison, encouraging timely referrals and participation in donation practices.
• Develop physician engagement and education plans based on hospital performance and data Reviews.
• Deliver physician-focused education through rounds, meetings, and one-on-one discussions.
• Conduct hospital rounds and on-site visits to strengthen relationships and support donation cases.
• Recruit and develop physician champions to promote donation best practices.
• Analyze MRR data and referral trends to identify gaps and opportunities for improvement.
• Share performance data with physicians and leadership to drive improvements.
• Collaborate with hospital staff to strengthen the donation process and outcomes.
• Represent Infinite Legacy at physician meetings and hospital committees.

Skills

Relationship management

Communication

Presentation

Facilitation

Interpersonal skills

Data interpretation

Education

Bachelor's degree in related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Physician Outreach Coordinator

Hospital Services Regular Full-Time Staff Baltimore, MD, US

2 days ago Requisition ID: 1622

Salary Range: $112,390.00 To $130,000.00 Annually

Join Our Mission at Infinite Legacy

Healthcare relationship-builder, physician liaison, or clinical professional? Your next chapter starts here.

Take your healthcare experience beyond traditional patient care or hospital relations. As a Physician Partnership Liaison, you'll build and strengthen meaningful relationships with physicians and clinical leaders at our hospital partners, helping make organ and tissue donation best practices part of everyday clinical care. Through physician education, data-driven feedback, and hands‑on collaboration, you'll help improve timely referrals, strengthen physician engagement, and support better donation outcomes.

Serving as Infinite Legacy's primary physician‑facing liaison at assigned hospitals, you'll work directly with physicians, residents, advanced practice providers, and hospital leadership to encourage collaboration around timely referrals, donation huddles, and brain death and Donation after Circulatory Death (DCD) determination practices.

At Infinite Legacy, every role contributes to our mission of saving and healing lives through organ, eye, and tissue donation. We are a community driven by compassion, integrity, trust, belonging, and innovation. Every day, our teams work to honor donors and their families while bringing hope and healing to transplant recipients and the communities we serve. Join us and be part of meaningful work that impacts lives every day!

Who We're Looking For

Relationship-driven healthcare professionals with at least five years of relevant experience and a passion for building partnerships that make a difference. You know how to connect with physicians, earn trust, communicate complex clinical information, and influence positive change across healthcare organizations.

Whether your background is in physician relations, hospital development, clinical liaison work, healthcare outreach, pharmaceutical or medical device sales, or healthcare business development, your ability to build credibility and engage healthcare professionals can translate directly to this role.

A clinical background or significant experience working directly with physicians and clinical teams is important. You should be comfortable presenting to physician audiences, interpreting performance data, identifying opportunities for improvement, and developing strategies that encourage the adoption of donation best practices.

Previous organ procurement experience is valuable, but your ability to build relationships, influence clinical practice, and engage physicians is essential. You'll develop and maintain specialized knowledge of organ and tissue donation, brain death determination, and DCD practices to serve as a trusted and credible resource to our hospital partners.

Why You'll Love Working Here

• Medical, dental, and vision insurance with exceptionally low employee costs and deductibles.
• 401(k) with a 6% employer match, with employee contributions 100% vested from day one.
• Generous paid time off, plus 10 company‑paid holidays and one personal day annually.
• Company‑paid life insurance and short‑and long‑term disability insurance.
• Tuition reimbursement and pet insurance discounts.
• Opportunities for professional development and specialized education in organ and tissue donation.
• A mission‑driven workplace where your relationship‑building skills and healthcare experience help save and heal lives.

A Day in the Life

• Build and maintain physician relationships across assigned hospitals, including Emergency Departments, Intensive Care Units, Neurology/Neurosurgery, Trauma, Anesthesia, and Hospitalist services.
• Serve as Infinite Legacy's primary physician‑facing liaison, developing trust and encouraging physician participation in timely referrals, donation huddles, and brain death and DCD determination practices.
• Develop customized physician engagement and education plans based on hospital performance, medical record reviews, referral patterns, and identified opportunities for improvement.
• Plan and deliver physician‑focused education through grand rounds, department meetings, hospital skills days, and one‑on‑one conversations.
• Conduct regular hospital rounds and on‑site visits to strengthen relationships, reinforce donation best practices, and provide real‑time support during active donation cases and referrals.
• Partner with physicians to conduct after‑action reviews following donation cases, recognizing successes, identifying barriers, and developing solutions to improve future outcomes.
• Identify, recruit, and develop physician champions who can promote donation best practices and encourage engagement among their peers.
• Analyze Medical Record Review (MRR) data and referral trends to identify physician‑and unit‑level practice gaps and opportunities for improvement.
• Share performance data and provide constructive, data‑informed feedback to physicians and hospital leadership, developing targeted strategies to improve donation outcomes.
• Collaborate with Hospital Services colleagues, hospital administrators, nursing teams, and other clinical partners to strengthen the overall donation process.
• Represent Infinite Legacy at physician meetings, hospital committees, and donation huddles, serving as a knowledgeable and trusted resource.
• Maintain accurate documentation of physician engagement, educational activities, hospital profiles, performance data, and outcomes.
• Participate in organizational and hospital‑partner training and help onboard new team members as needed.
• Other duties as assigned.

What You'll Need

• Bachelor's degree in Healthcare Administration, Communications, Marketing, or another related field, or an equivalent combination of education and experience. Candidates without a bachelor's degree must have an additional four years of relevant work experience.
• At least five years of progressive experience in healthcare relationship management, physician relations, hospital development, clinical liaison work, healthcare outreach, pharmaceutical or medical device sales, or healthcare business development.
• Demonstrated success building and maintaining professional relationships with physicians, healthcare providers, hospital leaders, and other key stakeholders.
• Clinical background or significant experience working directly with physicians and clinical teams in a healthcare setting.
• Strong communication, presentation, facilitation, and interpersonal skills, with the ability to engage and influence diverse clinical and executive audiences.
• Ability to interpret data, recognize performance trends, identify opportunities, and develop strategic outreach and improvement plans.
• Experience developing and delivering educational programs and presentations for healthcare professionals, including physician‑facing presentations.
• Ability to build credibility and influence clinical practice change without direct authority.
• Strong critical thinking, negotiation, creative problem‑solving, and organizational skills, with the ability to manage competing priorities and strategic initiatives.
• Professionalism, flexibility, and the ability to remain calm and effective in high‑stress or rapidly changing clinical environments.
• Working knowledge of brain death and DCD determination criteria, organ and tissue donation best practices, and clinical donation workflows, or the ability to develop this knowledge.
• Valid driver's license, reliable insured automobile, and ability to travel throughout Infinite Legacy's Donor Service Area (Maryland, D.C. and Northern Virginia).

Nice to Have

• Established relationships with physicians, particularly intensivists, emergency medicine physicians, neurologists, neurosurgeons, trauma surgeons, anesthesiologists, and hospitalists.
• Previous experience working with an Organ Procurement Organization (OPO) or transplant‑related organization.
• Experience developing physician engagement strategies, physician champion programs, and clinical education initiatives.
• Experience analyzing medical record reviews, referral trends, and hospital performance data to drive measurable improvements.
• Clinical background such as Physician Assistant (PA), Nurse Practitioner (NP), Critical Care Registered Nurse, or another healthcare discipline.
• Working knowledge of brain death and Donation after Circulatory Death (DCD) determination criteria and clinical donation workflows.

Schedule & Travel Requirements

This is a relationship‑driven, hospital‑facing role that requires a consistent on‑site presence and flexibility to meet the needs of our hospital partners.

• Full‑time position with a schedule that may vary based on hospital and case‑specific needs.
• Frequent travel to assigned hospitals throughout Infinite Legacy's Donor Service Area.
• Occasional travel to other hospitals within the service area to provide additional coverage.
• Flexible availability to support active donation cases and hospital needs, including nights, weekends, holidays, and 24‑hour on‑call responsibilities.
• Regular hospital rounds and participation in physician meetings, department education, donation huddles, and hospital committees.
• Ability to adapt to changing priorities and respond professionally in high‑pressure clinical environments.
• Must maintain a valid driver's license and have access to a reliable, insured personal vehicle.

Ready to Apply?

If you're passionate about building physician partnerships, influencing positive clinical change, and helping healthcare teams deliver the best possible donation outcomes, we'd love to hear from you.

Bring your healthcare expertise, relationship‑building skills and passion for making a difference to Infinite Legacy. Together, we can help save and heal more lives through organ, eye, and tissue donation.

We are an equal opportunity employer and support diversity in our workplace.