Physician Office Operations Manager

Capital Health (US); City of Syracuse (NY); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA

Retirement Savings and Investment Plan

Paid Time-Off Program

Job summary

Capital Health is recruiting for an Office/Practice Manager to coordinate scheduling across multiple locations, manage registration and billing workflows, and supervise staff. The role emphasizes efficiency, compliance, and patient satisfaction in a high-volume setting.

Qualified candidates will have extensive office management experience in healthcare, strong communication skills, and proficiency with EHR, scheduling and billing systems.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Five years of office management experience required; healthcare setting preferred.
• Knowledge of insurance, billing and CMS regulations preferred.
• Proficient with electronic health records, scheduling and billing systems; MS Word and Excel.

Responsibilities

• Works directly with providers to implement scheduling to maximize productivity and coordinate resources across locations.
• Oversees registration, charge capture and initial submission, and billing file maintenance.
• Monitors budget compliance and manages office accounts payable.
• Interviews and hires across locations and conducts staff performance reviews.
• Ensures compliance with DNV-GL standards and coding requirements.

Skills

Organizational skills

Interpersonal skills

Conflict resolution

Verbal and written communication

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Electronic health records

Scheduling software

Billing systems

Microsoft Word

Excel

Job description

Capital Health is recruiting for an Office/Practice Manager to coordinate scheduling across multiple locations, manage registration and billing workflows, and supervise staff. The role emphasizes efficiency, compliance, and patient satisfaction in a high-volume setting.

Qualified candidates will have extensive office management experience in healthcare, strong communication skills, and proficiency with EHR, scheduling and billing systems.