Physician Dedicated Assistant

Retina Consultants of Texas; The Woodlands (TX); Hybrid; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) Retirement Savings

Paid Time Off

Job summary

Retina Consultants of Texas in The Woodlands is seeking a Dedicated Assistant to join our innovative team. This role involves managing patient records, supporting physician correspondence, and assisting in care during clinic hours. Candidates must be organized, effective communicators, and able to travel between clinics.

In addition to competitive pay, RCTX offers comprehensive benefits after a 60-day introductory period.

Qualifications

• Minimum of 1 year experience as an ophthalmic scribe.
• Completion of medical terminology and/or ophthalmic terminology courses.
• Valid CPR certification.

Responsibilities

• Greet and guide patients to examination rooms.
• Document all history and testing information accurately.
• Assist physician in patient care and minor surgical procedures.

Skills

HIPAA Compliance

Communication Skills

Organizational Skills

Computer Skills

Education

College degree

Ophthalmic terminology courses

Scribe certification

Tools

Electronic Medical Records (EMR)

Job description

Overview

Retina Consultants of Texas (RCTX) is seeking a Dedicated Assistant to join our innovative team with the mission of Fighting Blindness for the world to see. Under the direction of the clinic managers and the designated physicians, the dedicated assistant will provide coherent continuity of patient care by following up with patients’ medical records, lab results, and physician correspondence with co-managing doctors, in addition to clinical duties. Candidate must be able to travel to various clinics, communicate effectively, and be highly organized to work in a fast-paced environment. This position will be based out of The Woodlands and travel according to the physicians' schedule. Mileage will be compensated when working outside of The Woodlands Clinic.

Candidates must be able to travel to various clinics to meet the needs of patients and providers, and support the clinic hours of Monday through Friday between 6:30am-6:30pm. Schedules are provided weekly and are based on the provider's clinic, patient, and surgery schedules. Clinic staff are provided with the opportunity for weekend hours if available.

Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world‑renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions), our combined culture allows us to best serve our patients, referral sources and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state‑of‑the‑art retina imaging, laser and diagnostic capabilities to each patient.

We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.

Benefits

In addition to being highly challenged professionally, in joining our practice, the following competitive benefits for full‑time eligible employees after a 60‑day introductory period:

• Employee‑Paid Benefits such as Medical, Dental, and Vision, short‑term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre‑taxed contributions, 401(k) retirement savings contributions both Roth and Traditional options starting date of hire.
• Employer‑Paid Benefits such as long‑term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and 8 paid holidays + 1 floating holiday annually.

Pay Rate is $20.00+ per hour and eligible for overtime.

RCTX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law.

Responsibilities

Duties and Responsibilities

• Greet and guide patients to examination rooms
• Acquaint yourself with all new and established patients, providing plan/setting expectations for visit
• Maintain a smooth and seamless flow of patients to examination rooms
• Document all history and testing information accurately and consistently
• Update and file patient’s medical records including lab results and outside medical records
• Summarize all exam details from physician into patient electronic chart, including but not limited to: proper charting of examination, additions to chief complaint, physician assessment, and recommendations for treatment
• Observe patient and physician during exam and assist as needed or when appropriate
• Maintain awareness of the patient’s verbal and nonverbal communication when the physician is providing instructions, as you may need to repeat the information or provide educational materials for the patient to review at home
• Ensure patient understands all verbal and written instruction from physician
• Assist physician in patient care and minor surgical procedures in examination room
• Add diagnosis in patient electronic chart and ensure codes match diagnosis for billing purposes
• Guide patient to front desk after completion of the exam and ensure proper follow‑up appointments are scheduled
• E‑prescribe new and renew prescription medications as directed by physician
• Coordinate patient care with co‑managing specialists and laboratory services
• Handle physicians’ e‑mail correspondence relating to patient care
• Send secure e‑mails to referring doctors regarding mutual patients’ care management
• Check and respond to e‑mails twice a day minimum
• Coordinate time to meet with designated physician to address any outstanding issues
• Perform other duties as assigned by Physician, Clinic Manager, Supervisor and/or Director of Operations

Skills and Competencies

• Training and understanding of HIPAA requirements and the importance of maintaining patient confidentiality
• Knows required components of examination for appropriate CPT coding to ensure all elements are accurately completed
• Understands Medicare and other common insurance requirements for quality reporting in order to help practice comply with payer requirements
• Proficient in scribing for ophthalmology services including exams, diagnostics, and procedures
• Experience with electronic medical records preferred
• Excellent verbal and written communication skills
• Strong, professional interpersonal skills
• Organizational skills and attention to detail
• Basic understanding of algebraic principles
• Basic to advanced computer skills required
• Ability to spell accurately while charting
• Management of multiple projects simultaneously
• Ability to work well in a team dynamic as well as independently
• Demonstrated respect for staff and patients

Qualifications

Education and Experience Requirements

• College degree preferred
• Minimum of 1 year experience as an ophthalmic scribe
• Completion of medical terminology and/or ophthalmic terminology courses
• Scribe certification (preferably Certified Ophthalmic Assistant and/or Ophthalmic Scribe Certification) preferred, should obtain within 6 months
• Valid CPR certification

Physical Abilities

• Must be able to move frequently from standing and sitting depending on exam room configuration during clinic sessions
• Prolonged periods sitting at a desk and working on a computer
• Must be able to type or write legibly in a dimly lit setting
• Must be able to hear softly spoken words
• Must be able to add support for patients getting in and out of exam chairs
• Lifting required up to 30 pounds
• Regularly required to communicate with patients, staff and medical providers
• Open availability to work, including early mornings and late evenings