Physical Therapy Technician - Part Time

Northwestrehab; San Jose (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Silver Creek Physical Therapy, part of Therapy Partners Group, is seeking a part-time Physical Therapy Technician for the San Jose location. Expect 20-24 hours weekly with Mon/Wed/Fri availability and flexible start times between 7:15 AM and 6:15 PM.

Preferred bilingual (Spanish or Vietnamese) but not required; responsibilities include room prep, patient comfort, front desk support, and basic therapy assistance under PT supervision.

Qualifications

• Thorough knowledge of Microsoft Office and health records systems.
• Strong customer service skills and ability to handle confidential information.
• Excellent organizational skills with ability to manage multiple priorities.
• Clear, professional communication in writing and speaking.

Responsibilities

• Prepare treatment room for patients following procedures.
• Assist patients with PT clothing and comfort.
• Maintain clean linens and laundry.
• Record daily notes under supervision.
• Provide information to patients and respond to questions.
• Assist with exercises and use of equipment as directed by PT.
• Demonstrate proper equipment and exercise routines to patients.
• Maintain confidentiality and a clean work environment.
• Supply and sterilize equipment and deliver to treatment area.
• Monitor and maintain PT equipment and supplies inventory.
• Help with scheduling and front desk duties during off-peak hours.
• Assist with collecting co-pays and payments per policy.
• Other duties as assigned.

Skills

Microsoft Office

Customer service

Confidentiality

Organization

Communication skills

Multi-tasking

Team player

Problem solving

Education

High School diploma

College degree in related health field preferred

Tools

Raintree PMS

Job description

Starting Hourly: $18.45 per hour

Silver CreekPhysical Therapy, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics servingSan Joseand surrounding communities for over 20 years. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapistswhoarepassionate about helping patients achieve their goals.

Currently, we are looking for a part time Physical Therapy Technician for our San Felipe Rd location in San Jose.

Schedule

20-24 hours per week, Mon, Wed, Fri availability. Hours flexible, opening starting time 7:15AM or ending time by 6:15PM OR a part time scheduled based off of clinic needs weekly with open availability needed Monday - Friday

* Bilingual in Spanish or Vietnamese preferred, but not required

PRINCIPAL ACCOUNTABILITIES

• Preparestreatmentroom forpatientby following prescribed procedures and protocols.
• Prepares patients for physical therapy treatment by welcoming, comforting,providingand/orassistingpatientintophysical therapy apparel (shorts, gowns, etc.)
• Does laundry,maintainingan ample supply of clean linens.
• Under direct supervision of and with co-signature by, records daily notes.
• Provides information to patients by answering questions and requests.
• Helps treat patients by applying ice or heat packs, helping patients onto exercise equipment,monitoringmotion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT.
• Educates patients bydemonstratingproper use of equipment and exercise routines.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintainssafeand clean working environment bycomplying withprocedures, rules, and regulations.
• Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
• Ensuresoperation of physicaltherapy equipment by completing preventive maintenance requirements.
• Maintainsphysical therapy supplies inventory by checking stock todetermineinventorylevel;anticipatingneeded supplies and communicating to person in charge or ordering.
• Enhances physical therapy department and organization reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplishments, is a team player.
• Collectsgarbage at the end of each working day.
• Reports any issuesneedingresolution to Physical Therapists.
• Proactively answers incoming phone calls before they route to voicemail; triages each call to ensure a five-star patient experience by appropriately assisting with appointment cancellations or reschedules, completing intake forms, or taking detailed messages for the Therapist or PCC as needed.
• Assists with scheduling appointments for patients within the clinic to ensure efficient and timely access to care.
• Assists in collecting 100% of co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures.
• Assists in scheduling new evaluations accurately and in alignment with clinic protocols.
• During uncovered hours at front desk, occasionally provides support with focus on checking in patients, collecting co-pays, answering and triaging phone calls, and scheduling patients appropriately.
• Other duties as assigned.

MINIMUM POSITION REQUIREMENTS

Knowledge, Skills and Abilities

• Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
• Possess strong customer service skills
• Ability to maintain confidential documents
• Must be organized and able to manage multiple priorities
• Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles
• Ability to communicate in an honest, direct and professional manner, relating well to others to build rapport and effective relationships.
• Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
• Must be able to identify and problem solve
• Possess strong team player attributes
• Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
• Thorough knowledge of Microsoft Office
• Strong Customer Service Skills
• Ability to maintain confidential documents.
• Ability to organize and manage multiple priorities.
• Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles.
• Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships.
• Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
• Ability to identify and problem solve.
• Strong team player

Education and Experience

Education

High School diploma or equivalent. College degree in a related health field preferred.