Physical Therapy Aide

ATI Health; New Braunfels (TX); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid Time Off

401(k) Match

Childcare Tuition Assistance

Health Savings Account

Disability Insurance

Life Insurance

Parental Leave

Wellness Programs

Corporate Discounts

Job summary

ATI Health is seeking a Physical Therapy Aide to join a collaborative team focused on delivering exceptional patient care. You will gain hands‑on training, mentorship, and exposure to physical therapy tasks while supporting patients’ recovery and busy clinic operations.

Responsibilities include greeting patients, streamlining intake, assisting clinicians, and helping with exercises and home programs under supervision. A healthcare or customer service background is preferred.

Qualifications

• Must be 18+ years old.
• Healthcare and/or customer service experience.

Responsibilities

• Greet and interact with patients warmly both by phone and in person during check‑in and appointments.
• Promote an efficient patient intake and registration process and assist clinicians with scheduling.
• Onboard new patients reviewing relevant paperwork, verifying benefits, and completing medical forms.
• Support Physical Therapist by preparing and cleaning treatment areas and setting up exercise equipment.
• Monitor patient progress and provide feedback to the therapy team.
• Assist patients in performing exercises and support home exercise programs.

Skills

Healthcare experience

Customer service

Job description

Overview

Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy, playing a key role in supporting our patients' recovery. In this position, you’ll receive hands‑on training, mentorship, and direct exposure to the field of physical therapy.

Responsibilities

• Greet and interact with patients warmly both by phone and in person during the daily check‑in process and throughout their appointment time.
• Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
• Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completing medical forms.
• Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment.
• Monitor patient progress and provide feedback to the therapy team.
• Assist patients in performing exercises and support their prescribed home exercise programs.

Benefits Highlights

• Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health.
• 401(k) Match: Competitive employer matching.
• Childcare Tuition Assistance: Discounted rates.
• Health Savings & Flexible Spending Accounts: Tax‑saving options.
• Short‑ & Long‑Term Disability: 100% employer‑paid income protection plans.
• Life Insurance: Employer‑paid and voluntary options.
• Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
• Wellness Programs: Including weight‑loss and lifestyle coaching, digital mental‑health support, and 24/7 virtual telehealth access.
• Corporate Discounts: Exclusive deals for employees.

And more! Click here for the complete list of benefit offerings.

Qualifications

Required

• Must be 18+ years old.
• Healthcare and/or customer service experience.

Preferred

• Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students).
• Certified Personal Trainer experience.
• Experience or education in Health Services, Exercise Science, or Kinesiology.

ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you’re passionate about patient care and eager to work with a Great Place To Work Certified team, we’d love to hear from you!