Physical Security Systems Analyst

WD; San Jose (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

WD is seeking a Physical Security Systems Analyst to manage day-to-day administration, support, and deployment of enterprise security platforms across global sites. You will work with Lenel, Milestone, Axis, AMAG, and C‑Cure, translating operational needs into effective technical solutions.

You will troubleshoot, monitor, and optimize access control, video management, and related systems, collaborate with vendors and security operations, and contribute to roadmaps aligned to organizational

Qualifications

• Proven direct experience in physical systems integration and security technology.
• Knowledge of access control systems, video management systems, security hardware, locks, sensors, and IoT devices.
• Strong ability to build effective relationships with cross‑functional teams and key stakeholders.
• Proven ability to deliver security and technology solutions aligned with corporate standards.
• Experience managing multiple vendors, priorities, and budgets.

Responsibilities

• Troubleshooting and incident response
• Service request handling
• Vendor coordination
• System monitoring
• Assist with deployments: migrations, firmware updates, reader configurations
• Validate after deployments (badging, access levels, video)
• AD sync validation and data accuracy
• Run basic SQL queries for troubleshooting and reporting
• Maintain documentation and SOPs
• Provide responsive support for troubleshooting and incidents
• Contribute to improving user experience across security systems
• Support roadmaps aligned to objectives
• Manage and review requests using ServiceNow/Smartsheet

Skills

Physical security systems

Access control knowledge

Video management systems

Vendor management

Cross-functional communication

Tools

SQL

Windows Server

Networking

Job description

WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, and every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level. Join us and let’s shape the future of data.

Job Description

The Physical Security Systems Analyst is responsible for the day-to-day administration, support, and deployment of enterprise physical security systems. This role ensures system stability, executes configurations and deployments, and supports end users across global sites while partnering with the Systems Lead on architecture and long-term strategy. The ideal candidate will have hands‑on experience with physical security platforms such as Lenel, Milestone, Axis, AMAG, and C‑Cure, along with the ability to translate operational needs into effective technical solutions.

Key Responsibilities

• Troubleshooting and incident response
• Service request handling
• Vendor coordination
• System monitoring
• Support panel migrations, firmware updates, and reader configurations
• Validate system functionality after deployments (badging, access levels, video)
• Assist with AD sync validation and data accuracy
• Run basic SQL queries for troubleshooting and reporting
• Maintain documentation and standard operating procedures
• Provide responsive support for troubleshooting, service requests, and system‑related incidents
• Contribute to the ongoing improvement of user experience across security systems and related applications
• Support the development and execution of physical security systems and technology roadmaps aligned to organizational objectives
• Manage, track, and review requests using internal platforms such as ServiceNow, Smartsheet, or similar tools
• Assist with the deployment and support of enterprise access control, video management, visitor management, and related security systems
• Collaborate with third‑party vendors, service providers, and security operations teams to maintain consistent global standards
• Work within Windows, Linux, SQL, networking, and IoT environments to support security infrastructure
• Integrate security devices and technologies into existing enterprise network environments, including PSIM, C‑Cure, Lenel, AMAG, Milestone, Axis, ISOS, SWN, and related platforms
• Participate in project planning and coordination, supporting end‑to‑end execution and timely delivery
• Diagnose and resolve issues related to hardware, software, networking, and system performance
• Monitor system health and performance to ensure stable, secure, and reliable operations
• Provide technical support remotely and on‑site as required
• Deploy, maintain, and troubleshoot core business applications, including application servers, endpoints, supporting hardware, and databases

Qualifications

Minimum Qualifications

• Proven direct experience in physical systems integration and security technology
• Demonstrated knowledge of access control systems, video management systems, security hardware, locks, sensors, and IoT devices
• Strong ability to build effective relationships with cross‑functional teams and key stakeholders
• Proven ability to deliver security and technology solutions aligned with corporate standards
• Experience managing multiple vendors, priorities, and budgets

Preferred Qualifications

• Hands‑on experience with at least one major system (Lenel, C‑Cure, Genetec, Milestone, or equivalent systems)
• Working knowledge of Windows Servers, networking fundamentals, and basic SQL
• Familiarity with cloud and virtualization environments
• Experience presenting to internal stakeholders and leadership
• Experience supporting integrations, migrations, and cutover projects across diverse environments
• The candidate should be able to troubleshoot independently while appropriately escalating more complex issues

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on race, color, ancestry, religion, sex, gender, age, national origin, sexual orientation, medical condition, marital status, physical disability, mental disability, genetic information, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non‑discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal" poster. Our pay transparency policy is available here.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and hiring process. Please contact us at [e-mail] to advise us of your accommodation request. Include a description of the specific accommodation, the job title, and the requisition number.

Based on our experience, we anticipate that the application deadline will be 10/07/2026; however, we reserve the right to close the application process sooner if we hire an applicant for this position before the deadline.

Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to education, qualifications, certifications, experience, skills, performance, and business needs.
• The salary range reflects the expected compensation for this role at the time of posting and may be modified in the future. The range applies to jobs performed in California, Colorado, New York, or remote positions that can be performed in those states.
• If the position is non‑exempt, the employee is eligible for overtime pay pursuant to company policy and applicable laws, and may be eligible for shift differential pay.
• You will be eligible to be considered for bonuses under the short‑term incentive plan (STI) or the sales incentive plan (SIP) and the annual long‑term incentive (LTI) program, subject to eligibility criteria.
• We offer a comprehensive benefits package including paid vacation, paid sick leave, medical/dental/vision insurance, life, accident, and disability insurance, tax‑advantaged accounts, employee assistance program, supplemental life, legal plan, pet insurance, critical illness, and university tuition reimbursement, among others.
• Note: No amount of pay is considered to be wages or compensation until earned, vested, and determinable. The availability of any bonus, commission, benefits, or other compensation is at the company’s sole discretion.

Notice To Candidates

Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. If you encounter such requests, report it immediately to the WD Ethics Helpline or email [e-mail].