Physical Security Field Representative II - Corporate Security - Akron, OH

FirstEnergy; Akron (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

401(k) with matching

Medical, dental, vision insurance

Tuition reimbursement

Job summary

FirstEnergy is seeking a Physical Security Field Representative II to support regulatory compliance and security programs across the Akron service territory. You will lead risk assessments, coordinate audits, and liaise with law enforcement and internal teams.

The role requires travel to FE locations, strong communication, and experience with security technologies (RAAD, ProWatch, Salto). On-site at FirstEnergy HQ in Akron, OH.

Qualifications

• Bachelor’s degree in a related discipline preferred, along with a minimum of 4 years professional work experience.
• In lieu of a degree, 4 years professional work experience required.
• Strong verbal, written, and interpersonal communication skills.
• Ability to write and present general and training communications.
• Ability to work with cross functional groups and manage multiple tasks.

Responsibilities

• Ensuring regulatory compliance to NERC CIP Standards by guiding risk management and security programs.
• Maintaining FE policies and procedures related to NERC CIP and physical security best practices.
• Developing physical security threat and risk assessments with mitigation plans.
• Coordinating audits and supporting regulatory investigations with internal resources or regulators.
• Escorting security technology vendors and visitors to CIP locations as needed.
• Travel to FE locations within service territory (100% travel).

Skills

Regulatory compliance

Security program development

Communication skills

MS Office proficiency

Travel readiness

Education

Bachelor’s degree in a related discipline

4 years of professional work experience

In lieu of degree: 7 years experience

Tools

RAAD

ProWatch

Salto

Job description

FirstEnergy at a Glance

JOB DESCRIPTION

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About The Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

This opportunity is ON-SITE at the FirstEnergy Headquarters in Akron, OH.

The position reports to the Supervisor, Compliance Field Support & Physical Security.

The Physical Security Field Representative is the primary point of contact for all physical security and compliance related issues within the service territory. The Physical Security Field Representative travels throughout the operating footprint to ensure compliance to corporate and regulatory standards, works with all levels of management as appropriate, liaises with federal, state, and local law enforcement, responds to & investigates all physical security related incidents & investigations, and develops threat & risk assessments and implements appropriate mitigation strategy plans.

Physical Security II - Responsibilities Include:

• Ensuring effective regulatory compliance to the North American Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) Standards by providing guidance to support and enhance operational business unit’s risk management, cyber, information, physical, and personnel security programs
• Maintaining and developing FE compliance policies, programs, procedures, and guidelines related to the NERC CIP Standards and to physical security best practices
• Developing and implementing physical security threat & risk assessments with appropriate mitigation plans to ensure compliance with NERC CIP standards
• Preparing for, coordinating, and supporting compliance audits conducted by internal resources, consultants, or regulatory organizations
• Working with responsible FE organizations to coordinate resolving physical security technology issues, developing improvement recommendations, and creating mitigation plans
• Investigating and documenting root cause analysis to submit potential violations to FERC Compliance and ensuring they are tracked for timely resolution and fully documented in auditable records
• Utilizing FE compliance technology (RAAD, ProWatch, Salto) to assign, track, and monitor compliance efforts
• Conducting physical security investigations, incident, threat, and compliance reports as appropriate – summarizing the investigations, details, interviews, key findings, and recommendations to be made
• Developing, implementing, and monitoring Corporate Security policies and procedures
• Performing physical security assessments to identify risks to security and compliance, while working with local management and the Physical Security Technology group to propose remediation activities
• Escorting security technology vendors performing maintenance and installation of equipment, as needed
• Escorting visitors who do not have authorized unescorted access to CIP locations, as needed
• Operating as the regional entity and single point of contact for all security and compliance related issues, including implementation of resolution for security issues
• Liaising with federal, state, and local enforcement agencies, as needed
• 100% travel to FE locations within service territory areas, could include overnight stay

Qualifications At The Physical Security Field Representative II Include:

• Bachelor’s degree in a related discipline is preferred, along with a minimum of 4 years professional work experience required
• In lieu of a degree, 4 years professional work experience required
• Experience in facilitating creative problem-solving sessions
• Demonstrate strong verbal, written, and interpersonal communication skills
• Ability to write & present general and training communications
• Ability to write and follow work plans
• Ability to research, analyze, and resolve access concerns independently
• Ability to work with cross functional groups
• Commitment to providing quality service and deliverables in a timely manner
• Demonstrate strong time management skills
• Must be able to multitask during emergency & normal operational situations and can change priorities as needed
• Desire to continue to learn, grow, and work across FirstEnergy & deliver results
• Teamwork, communication, and innovation are essential, as well as taking independent initiative on tasks to be completed
• Proficient in Microsoft Office applications (i.e. MS Office, Outlook, FileNet P8, MS Project and Visio, etc.)
• Ability and willingness to be available for call-in and after-hours work, if needed
• 100% travel required to FE locations within service territory areas, could include overnight stays
• Bachelor’s degree in a related discipline is preferred, along with a minimum of 4 years professional work experience required
• In lieu of a degree, 7 years professional work experience required
• Experience in facilitating creative problem-solving sessions
• Demonstrate strong verbal, written, and interpersonal communication skills
• Ability to write & present general and training communications
• Ability to write and follow work plans
• Ability to research, analyze, and resolve access concerns independently
• Ability to work with cross functional groups
• Commitment to providing quality service and deliverables in a timely manner
• Demonstrate strong time management skills
• Must be able to multitask during emergency & normal operational situations and can change priorities as needed
• Desire to continue to learn, grow, and work across FirstEnergy & deliver results
• Teamwork, communication, and innovation are essential, as well as taking independent initiative on tasks to be completed
• Proficient in Microsoft Office applications (i.e. MS Office, Outlook, FileNet P8, MS Project and Visio, etc.)
• Ability and willingness to be available for call-in and after-hours work, if needed
• 100% travel required to FE locations within service territory areas, could include overnight stays

Benefits, Compensation & Workforce Diversity

• competitive pay plus incentive compensation
• a company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

Please visit our website at www.firstenergycorp.com to learn more about all our employee rewards programs.

FirstEnergy proudly supports workforce diversity.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Unable to sponsor or transfer H-1B visas currently.

Safety

Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident‑free, injury‑free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world‑class safety standards.