Photonics Solutions Engineer I

Thorlabs; Newton (NJ); On-site; USD 69,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Tuition reimbursement

Job summary

Thorlabs in Newton, NJ, is seeking a Photonics Solutions Engineer I to support our sales team with technical expertise, acting as a liaison between customers and engineering/manufacturing.

The role requires 2+ years in optics and a bachelor’s in optics, physics, or engineering, with strong communication skills. Up to 25% travel and ITAR compliance are noted.

Qualifications

• 2+ years of experience with optics and optical systems.
• Experience in technical sales or applications support is ideal.
• Excellent verbal and written communication skills.

Responsibilities

• Collaborates with Field and Inside Sales to provide technical expertise during sales lead qualification and opportunity development.
• Captures requirements for custom requests, communicates Thorlabs capabilities and technical services.
• Works directly with internal engineering and manufacturing teams to ensure custom solutions are aligned to a customer's needs.

Skills

Optics knowledge

Technical sales experience

Customer liaison

Education

Bachelor's degree in optics, physics or engineering

Tools

MS Office Suite

ERP/MRP systems

CRM

Job description

At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workforce of more than 3,000 employees worldwide, Thorlabscontributes to cutting-edge research and real-world innovation.

Whether you're early in your career or bringing years of experience, you'll find opportunities to grow, take ownership, and make meaningful contributions from day one. We know every employee brings unique talents and perspectives that fuel our success, and we seek driven individuals who are excited to make an impact in a fun, fast-moving culture.

The Photonics Solutions Engineer I is a key technical resource responsible for supporting our sales team in our technical sales activities. This role uses their technical expertise to act as a liaison between our customers and our engineering and manufacturing teams. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.

• Collaborates as part of a functional team with Field and Inside Sales to provide technical expertise during sales lead qualification and opportunity development.
• Works directly with Thorlabs customers to capture requirements for custom requests, communicate Thorlabs capabilities and technical services.
• Works directly with internal engineering and manufacturing teams to ensure custom solutions are aligned to a customer's needs.

Must be a US citizen/person to work on ITAR products

At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workforce of more than 3,000 employees worldwide, Thorlabscontributes to cutting-edge research and real-world innovation.

Whether you're early in your career or bringing years of experience, you'll find opportunities to grow, take ownership, and make meaningful contributions from day one. We know every employee brings unique talents and perspectives that fuel our success, and we seek driven individuals who are excited to make an impact in a fun, fast-moving culture.

The Photonics Solutions Engineer I is a key technical resource responsible for supporting our sales team in our technical sales activities. This role uses their technical expertise to act as a liaison between our customers and our engineering and manufacturing teams. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.

• Collaborates as part of a functional team with Field and Inside Sales to provide technical expertise during sales lead qualification and opportunity development.
• Works directly with Thorlabs customers to capture requirements for custom requests, communicate Thorlabs capabilities and technical services.
• Works directly with internal engineering and manufacturing teams to ensure custom solutions are aligned to a customer's needs.

Must be a US citizen/person to work on ITAR products

Requirements

Experience:

• 2+ years of experience with optics and optical systems.
• Experience in technical sales or applications support is ideal

Education:

• Bachelor's degree in optics, physics or engineering related field.

Specialized Knowledge and Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Viso). Advanced proficiency in Outlook and Excel, ERP/MRP systems or CRM is preferred.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask, be detail oriented, and creatively solve problems, all while under time constraints.
• Willing to constantly learn new technologies, new applications, and new developed products.
• Ability to write and speak English fluently.

Up to 25% travel to visit customers as well as attend tradeshows. Compliance with International Traffic in Arms Regulations (ITAR).

The estimated pay range for this role is $69,000 - $ 80,000 annually

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Benefits

Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few.