Photo Specialist: Passport Photos & In-Store Services

Walgreens Co.; Denville (NJ); On-site; USD 22,000 - 28,000; Part time

Job summary

Walgreens Co. is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, digital passport photos, and support for transactions at the checkout.

You will own the photo department operations, manage inventory, promotions, and orders, and collaborate with team members to keep the department clean, safe, and well‑merchandised while meeting store goals.

Flexible scheduling, including evenings and weekends, and prior retail experience are a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose.
• Models customer-obsessed behaviors to deliver a distinctive customer experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photos and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and ensuring product availability.
• Processes and fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for services (FedEx, Western Union, and online orders) while ensuring compliance with policies.
• Maintains photo equipment and uses store systems to support daily operations and troubleshoot issues.
• Maintains a clean, well‑merchandised photo department and supports merchandising in the store.
• Supports cross-training of team members to ensure coverage during absences.
• Follows company policies, asset protection standards, and regulatory requirements for safety and compliance.
• Collaborates with team members and completes additional assignments to support business objectives.

Skills

Customer service

Cash handling

English proficiency

Retail experience (preferred)

Job description

Walgreens Co. is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, digital passport photos, and support for transactions at the checkout.

You will own the photo department operations, manage inventory, promotions, and orders, and collaborate with team members to keep the department clean, safe, and well‑merchandised while meeting store goals.

Flexible scheduling, including evenings and weekends, and prior retail experience are a plus.