Photo Specialist: Customer Experience & Passport Photos

Walgreens; Newcastle (OK); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in the United States is seeking a Photo Specialist to deliver expert photo services and digital passport photos, while supporting FedEx, Western Union, and online orders. You will own the photo department inventory, monitor supplies, and ensure product availability to meet customer needs.

You will process transactions accurately at checkout, promote photo products, and assist with merchandising. The role requires teamwork, a clean and safe environment, and adherence to policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Preferred six months of experience in a retail environment.
• Preferred prior Walgreens experience.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, offering assistance and identifying needs to provide personalized products and services.
• Maintains inventory, supplies, and organization of the photo department to ensure product availability and efficient operations.
• Processes transactions accurately at the checkout, including purchases, returns, refunds, exchanges, and rain checks, while following cash handling procedures.
• Supports photo department merchandising, displays, promotions, and seasonal setups to drive sales and improve store appearance.
• Provides customer support for services like FedEx and Western Union, ensuring compliance with policies and procedures.
• Maintains photo equipment and uses store systems to troubleshoot issues and deliver quality results.
• Collaborates with team members to ensure safe, clean, and customer-focused environments and adequate coverage during shifts.

Skills

Customer service

Communication

English fluency

Tools

POS systems

Job description

Walgreens in the United States is seeking a Photo Specialist to deliver expert photo services and digital passport photos, while supporting FedEx, Western Union, and online orders. You will own the photo department inventory, monitor supplies, and ensure product availability to meet customer needs.

You will process transactions accurately at checkout, promote photo products, and assist with merchandising. The role requires teamwork, a clean and safe environment, and adherence to policies.