Photo Specialist

Walgreens; Fox Point (WI); On-site; USD 20,664 - 23,419; Full time

Job summary

Walgreens in Fox Point, WI is seeking a customer service associate to deliver courteous, friendly, and efficient service in the store. You will assist customers at the register, provide information, and help maintain shelves and displays. The role emphasizes a distinctive Walgreens customer experience and teamwork.

Flexibility to work evenings and weekends is required; prior retail experience is preferred. The position offers opportunities to learn store operations and develop service skills in

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Provides courteous, friendly, fast, and efficient service in the photo area and registers purchases at the checkout.
• Assists customers at register and with store departments; maintains cleanliness and merchandising.
• Supports displays, resets, and stock checks; follows asset protection procedures.
• Helps with exterior and interior maintenance to keep store appearance orderly.

Skills

Fluent English

Retail experience

Customer service

Walgreens experience (preferred)

Job description

• Provides customers with courteous, friendly, fast, and efficient photo service and information.
• Models and delivers a distinctive and delightful customer experience.
• Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments).

• Provides customers with courteous, friendly, fast, and efficient photo service and information.
• Models and delivers a distinctive and delightful customer experience.
• Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments).

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

This role will remain open until filled.

To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly