Photo Specialist

Walgreens; Chicago (IL); On-site; USD 23,419 - 26,174; Part time

Job summary

Walgreens in Chicago is seeking motivated team members to deliver friendly, efficient photo services and help customers with products and services. You will greet customers, answer questions, and ensure a positive experience while supporting in-store tasks and web order pickups.

Responsibilities include operating the register, processing transactions, maintaining displays, and assisting with inventory and upkeep. Flexibility to work evenings and weekends is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Provides customers with courteous, friendly, fast, and efficient service in the photo area and assists with web pickup responsibilities.
• Registers customer purchases at the cash register, processes refunds and exchanges as needed, and handles cash accurately.
• Maintains clean, organized counters and shelves, prices merchandise, and supports inventory and displays.
• Assists with exterior and interior store maintenance and follows asset protection procedures.

Job description

• Provides customers with courteous, friendly, fast, and efficient photo service and information.
• Models and delivers a distinctive and delightful customer experience.
• Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments).

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: $17.05 - $19 / Hourly

the actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please copy and paste this URL into your browser jobs.walgreens.com/benefits