Photo Services Specialist: Passport Photos & Quick Support

Walgreens; Lake Zurich (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Department Associate to deliver expert photo services, digital passport photos, and assist with customer transactions at the checkout. You will manage inventory, promote photo products, and support merchandising while maintaining a clean, safe, and customer-focused environment to achieve store goals.

The role requires English fluency and a flexible schedule, including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior work experience with Walgreens preferred.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose, greeting them and identifying needs to provide personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a distinctive customer experience.
• Delivers courteous, accurate, and efficient service at the photo department, including digital passport photos and related products.
• Recommends products, services, upgrades, and companions to meet customer needs and drive sales.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, following cash handling procedures.
• Maintains inventory, supplies, organization, and operational readiness of the photo department.
• Supports merchandising efforts and cross-training to ensure coverage when other staff are scheduled.

Skills

English fluency

Retail experience

Walgreens experience

Job description

Walgreens is seeking a Photo Department Associate to deliver expert photo services, digital passport photos, and assist with customer transactions at the checkout. You will manage inventory, promote photo products, and support merchandising while maintaining a clean, safe, and customer-focused environment to achieve store goals.

The role requires English fluency and a flexible schedule, including evenings and weekends.