Photo Services Specialist — Passport Photos & In-Store Ops (Flexible Schedule)

Walgreens; Redding (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring a Photo Specialist to deliver a distinctive, delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions.

This role owns the photo department's inventory, maintains supplies, monitors stock levels, promotes photo products, assists customers at checkout, and ensures accurate transactions while supporting merchandising and a safe store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Models and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits and behaviors by greeting customers warmly and solving needs.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining records.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy and timeliness.
• Maintains photo equipment and utilizes store systems and technology to support daily operations and troubleshoot issues.

Skills

Customer service

Cash handling

English fluency

Job description

Walgreens is hiring a Photo Specialist to deliver a distinctive, delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions.

This role owns the photo department's inventory, maintains supplies, monitors stock levels, promotes photo products, assists customers at checkout, and ensures accurate transactions while supporting merchandising and a safe store environment.