Photo Services Specialist: Passport & Customer Experience

Walgreens; Provo (UT); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Provo, UT is seeking a Photo Specialist to deliver expert photo services, including digital passport photos and support for customer service transactions such as FedEx and Western Union. You will own the photo department’s inventory, supplies, and readiness, while promoting photo products and assisting customers at checkout.

The role requires friendly, accurate service, attention to cash handling, and collaboration with team members to maintain a clean, safe, and customer-focused

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, offering personalized products and services.
• Resolves customer concerns and questions to ensure a positive experience.
• Delivers courteous, accurate service at the photo department including digital passport photos and other services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with proper cash handling.
• Maintains photo department inventory, supplies, organization, and readiness; monitors inventory levels and forecasted demand.
• Fulfills photo, online, and web pickup orders with timeliness and accuracy.
• Maintains equipment and uses store systems to support daily operations and troubleshoot issues.
• Keeps the photo department clean, well-merchandised, and compliant with safety standards.
• Supports merchandising and promotional setups across the photo and nearby departments.
• Cross-trains team members to ensure coverage during Photo Specialist absences.
• Follows policies and asset protection standards to maintain a safe and secure environment.

Skills

Fluent English

Retail experience

Walgreens experience

Flexible schedule

Job description

Walgreens in Provo, UT is seeking a Photo Specialist to deliver expert photo services, including digital passport photos and support for customer service transactions such as FedEx and Western Union. You will own the photo department’s inventory, supplies, and readiness, while promoting photo products and assisting customers at checkout.

The role requires friendly, accurate service, attention to cash handling, and collaboration with team members to maintain a clean, safe, and customer-focused