Photo & Passport Services Specialist

Walgreens; Hillsboro (OR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hillsboro, OR is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, FedEx, Western Union, and online order fulfillment.

You will own the photo department operations, assist at checkout, promote photo products, manage inventory, support merchandising, and help teammates maintain a clean, safe, and welcoming store.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Preferred six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose, greeting them and identifying needs to provide personalized products and services.
• Models and reinforces customer‑obsessed behaviors and service best practices to deliver a distinctive experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department and maintains photo expense, raw material, and supply inventory levels.
• Processes and fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services.
• Maintains photo equipment and store systems, troubleshooting issues and delivering quality results.
• Maintains a clean, organized, safe, and well‑merchandised photo department and supports merchandising execution.
• Supports cross-training and development of store team members on photo department operations.

Skills

Fluent English

Flexible schedule

Job description

Walgreens in Hillsboro, OR is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, FedEx, Western Union, and online order fulfillment.

You will own the photo department operations, assist at checkout, promote photo products, manage inventory, support merchandising, and help teammates maintain a clean, safe, and welcoming store.