Phlebotomy Technician I

bmc; Boston (MA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

403(b) savings match

Paid time off

Job summary

BMCHS is seeking a Phlebotomy Technician I to provide laboratory services including registration, specimen collection, processing, and related duties. The role includes performing venipuncture on patients and maintaining equipment, within the Phlebotomy Outpatient department.

Schedule: Full Time, 9:30a-6p M-F with rotating weekends and holidays. You will use EPIC for patient registration and LIS for laboratory functions, ensuring accurate labeling and timely specimen routing.

Qualifications

• High School Diploma or GED required.
• Phlebotomy and/or specimen processing experience preferred.
• Excellent English communication and interpersonal skills required.

Responsibilities

• Performs venipunctures according to policies and procedures, including timed specimens, blood cultures, and pediatric/neonatal specimens.
• Identifies patients and labels specimens per policies.
• Receives and prepares specimens for analysis and testing.
• Centrifuges and aliquots specimens and follows handling instructions.
• Optimizes routing of specimens and work benches and supports stat vs. routine prioritization.
• Prepares workstations with essential supplies and maintains equipment.
• Records temperatures and performs routine equipment maintenance.
• Documents issues and communicates with supervisor.
• Uses LIS in laboratory information system for ordering and entry tasks.
• Performs EPIC patient registration, including demographics, insurance validation, and MRN assignment.
• Answers phone per department policy and procedure.
• Adheres to hospital standards and supports patient rights and care quality.
• Participates in safety, infection control, and competency training.
• Assists in training lab support staff and students.
• Completes relevant logs and quality improvement documentation.

Skills

Communication

Attention to detail

Confidentiality

Multitasking

Education

High School Diploma or GED

Tools

EPIC

LIS

Job description

POSITION SUMMARY

Responsible for providing quality, customer-oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies.

Position: Phlebotomy Technician I

Department: Phlebotomy Outpatient

Schedule: Full Time (9:30a-6p M-F with rotating weekends and holidays)

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.
• Positively identifies all patients according to laboratory policies and procedures. Verifies identification of specimens and labels specimens according to laboratory policies and procedures.
• Receives and prepares laboratory specimens prior to laboratory analysis and testing, including study specimens, random and 24 hour urines, and send-out specimens.
• Centrifuges and aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.
• Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens. Routes and distributes specimens to appropriate lab sections within specific time frames. Assists in the pickup and delivery of specimens as needed.
• Prepares all workstations with essential supplies.
• Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.
• Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.
• Utilizes technical training and acquires in-depth knowledge of the LIS and its functions.
• Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.
• Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assigning of medical record numbers.
• Answers the telephone according to department policy and procedure.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.
• Manages time appropriately and meets BMC standards for attendance and punctuality.
• Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.
• Assists in training new lab support technicians and phlebotomy students.
• Completes all laboratory and hospital safety, compliance, and competency training as assigned. Follows established hospital infection control and safety procedures.
• Performs special procedures as requested by supervisors, assistants, and specialists.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION

High School Diploma or GED.

EXPERIENCE

Phlebotomy, and/or specimen processing experience preferred.

KNOWLEDGE AND SKILLS

• Excellent English communication skills (oral and written) and interpersonal skills are required to communicate effectively with internal and external contacts in a courteous and customer service manner.
• Excellent analytical and critical thinking skills; strong attention to detail, organizational ability and follow-through.
• Must be able to maintain strict confidentiality of all personal/health sensitive information
• Ability to effectively handle challenging situations and to balance multiple priorities.

Compensation Range

$20.50- $26.52 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans