Phlebotomy Technician I

BMC Software; Boston (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

BMCHS is seeking a Phlebotomy Technician I to provide high-quality, patient-focused laboratory services. You will perform venipuncture, prepare and process specimens, and ensure proper labeling and patient identification in a busy outpatient setting.

Responsibilities include managing specimen routing, maintaining equipment, and supporting LIS and EPIC functions to support accurate laboratory operations. A strong attention to detail and excellent communication are essential for success in this

Qualifications

• High school diploma or GED required.
• Phlebotomy or specimen processing experience preferred.
• Strong English communication and customer service skills.

Responsibilities

• Performs venipunctures per policies and procedures, including timed specimens, blood cultures, pediatric and neonatal samples.
• Identifies patients and labels specimens according to policy.
• Prepares specimens for analysis and testing, including study and 24 hour specimens.
• Centrifuges and aliquots specimens; follows handling instructions.
• Optimizes routing of specimens and work benches; supports stat and routine workloads.

Skills

English communication

Analytical thinking

Attention to detail

Confidentiality

Multitasking

Education

High school diploma or GED

Tools

EPIC

Laboratory LIS

Job description

POSITION SUMMARY :

Responsible for providing quality, customer-oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies.

Position : Phlebotomy Technician I

Department : Phlebotomy Outpatient

Schedule : Full Time (10a-630p Monday-Thursday and Friday 9:30a-6p with rotating nights and weekends)

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.

• Positively identifies all patients according to laboratory policies and procedures. Verifies identification of specimens and labels specimens according to laboratory policies and procedures.

• Receives and prepares laboratory specimens prior to laboratory analysis and testing, including study specimens, random and 24 hour urines, and send-out specimens.

• Centrifuges and aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.

• Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens. Routes and distributes specimens to appropriate lab sections within specific time frames. Assists in the pickup and delivery of specimens as needed.

• Prepares all workstations with essential supplies.

• Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.

• Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.

• Utilizes technical training and acquires in-depth knowledge of the LIS and its functions.

• Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.

• Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assigning of medical record numbers.

• Answers the telephone according to department policy and procedure.

• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.

• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.

• Manages time appropriately and meets BMC standards for attendance and punctuality.

• Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.

• Assists in training new lab support technicians and phlebotomy students.

• Completes all laboratory and hospital safety, compliance, and competency training as assigned. Follows established hospital infection control and safety procedures.

• Performs special procedures as requested by supervisors, assistants, and specialists.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION :

• High School Diploma or GED.

EXPERIENCE :

• Phlebotomy, and/or specimen processing experience preferred.

KNOWLEDGE AND SKILLS :

• Excellent English communication skills (oral and written) and interpersonal skills are required to communicate effectively with internal and external contacts in a courteous and customer service manner.

• Excellent analytical and critical thinking skills; strong attention to detail, organizational ability and follow-through.

• Must be able to maintain strict confidentiality of all personal/health sensitive information

• Ability to effectively handle challenging situations and to balance multiple priorities.

Compensation Range:

$20.50- $26.52

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans