Phlebotomy Supervisor-Lab

Universal Health Services, Inc.; Temecula (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Excellent Medical, Dental, Vision and

401k plan with company match

Job summary

Universal Health Services, Inc. is seeking a Phlebotomy Supervisor for Temecula Valley Hospital to oversee phlebotomy operations, ensure specimen integrity, and lead a team of phlebotomists.

The role focuses on maintaining quality control, staff development, and compliance with safety standards in a high-volume clinical laboratory setting.

Qualifications

• A valid Phlebotomy certification from the State of California required.
• Current BLS from the American Heart Association required.
• Previous experience in a clinical laboratory required.
• Experience in a leadership, lead, or supervisor role required.
• Associated Degree preferred; High School Diploma required.

Responsibilities

• Schedules, plans, staffs, and monitors workflow with the laboratory director.
• Trains and evaluates new employees; addresses deficiencies with the manager/director.
• Provides staff development through performance appraisals and coaching.
• Offers technical oversight and problem solving to ensure accurate test performance.
• Identifies educational needs for staff on specimen collection and handling.

Skills

Phlebotomy certification

BLS certification

Laboratory leadership

Staff training

Education

Associate degree preferred

High School Diploma required

Job description

Responsibilities

Temecula Valley Hospital (TVH), part of Southwest Healthcare, brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents. The hospital features 140 private patient rooms; emergency care; advanced cardiac and stroke care; orthopedics; general and surgical specialties. TVH is nationally recognized for Patient Safety designated by The Leapfrog Group as a Top Hospital in both 2017 and 2020 and has received 12 'A' Leapfrog Hospital Safety Grades, most recently in Spring 2026. The hospital was recently recognized by U.S. News & World Report’s Best Hospitals 2025-2026 for Heart Attack, Heart Failure, Stroke, Arrythmia and Pacemaker. TVH is a DNV Certified Comprehensive Stroke Center and has received eight Women’s Choice Award Achievements as One of America’s Best Hospitals for Stroke Care and One of America’s Best Hospitals for Patient Safety. Other accolades include: the American Heart Association/American Stroke Association’s Get With The Guidelines® - Stroke GOLD PLUS with Target: Stroke Honor Roll Elite and Target: Type 2 Diabetes Honor Roll, Mission Lifeline® - STEMI Receiving Center – GOLD PLUS, Mission Lifeline® - NSTEMI – GOLD, Blue Distinction® Center Designation for Quality in Knee and Hip Replacement Surgeries, The Joint Commission’s Gold Seal of Approval for Certification for Hip and Knee Replacement, first hospital in the state of California to achieve certification as a Gluten-Free Food Service facility, 4 Star Medicare Hospital Compare Rating, the American College of Cardiology Chest Pain Center with Primary PCI and Resuscitation Accreditation, the honor of the Inland Empire’s Top Workplaces 2017 and 2018, has been designated an Aetna Institute of Quality Cardiac Care Facility for comprehensive heart and vascular treatment-including Cardiac Medical Intervention, Cardiac Rhythm Programs and Cardiac Surgery. For more information, visit www.SWHtemeculavalley.com.

Phlebotomy Supervisor: Keeps current on and complies with phlebotomy practices for all ages and populations. Utilizes the appropriate phlebotomy supplies for population specific blood draws to ensure the safety and well-being of all patients. Adapts language and communication techniques to convey pertinent information to patients of different ages, cultures, and populations.

Essential Job Duties

• Performs the scheduling, planning, staffing, and monitoring of workflow to maintain TAT and productivity goals in cooperation with the laboratory director.
• Coordinates the initial orientation, trains, and evaluates the competency of new employees and takes action to correct deficiencies in cooperation with the laboratory manager or director.
• Provides staff development through performance development, performance appraisals, and corrective counseling in cooperation with the laboratory manager or director.
• Provides technical oversight and serves as a resource for problem solving and process improvement to ensure accurate test performance.
• Identifies and provides educational needs for hospital staff specific to sample collection, specimen requirements, and ordering errors.
• Participates in education process for New Employee Orientation.
• Continuously strives to improve department services and organization performance.
• Assists the laboratory manager/director in effectively managing the department budget for supplies and labor.
• Supports, implements, and ensures compliance with all department and company policies and procedures.
• Adheres and enforces the UHS Service Excellence Program standards.
• Performs other tasks as assigned by the Manager or Director.
• Assists in the design, development, and implementation of policies and procedures.
• Develops and prepares instructional/review materials pertaining to new policies, procedures, or where there are educational needs or deficits.
• Follows established procedures to perform routine and STAT blood collection and specimen processing for all laboratory testing.
• Resolves unusual or unclear test orders prior to collection of specimens.
• Follows up on and addresses all requisition, collection and handling errors for specimens sent out for testing at other laboratories.
• Maintains an up to date working knowledge of procedures specific to specimen collection, sample identification, specimen processing and transporting biological specimens.
• Makes decisions consistent with departmental policies and procedures and handles situations not covered by written or verbal instructions appropriately.
• Ensures that pending reports are reviewed and investigates and manages outstanding specimen/test issues and delays that were not followed up by lab staff.
• Consults with or apprises CLS, Manager, or Medical Director regarding matters beyond own scope of responsibility or knowledge.

Qualifications

Education/Training/Experience

• A valid Phlebotomy certification from the State of California required
• Current BLS from the AHA (American Heart Association) required
• Previous experience in a clinical laboratory required
• Experience in a leadership, lead, or supervisor role required
• Associated Degree preferred; High School Diploma required

This opportunity offers the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.