Phlebotomy Supervisor - Clinical Lab - Full Time 8 Hour Rotating Shift (Exempt) (Non-Union)

University of Southern California; Los Angeles (CA); On-site; USD 71,000 - 117,000; Full time

Job summary

University of Southern California's Keck Hospital of USC seeks a Phlebotomy Supervisor to oversee phlebotomy and specimen processing staff, ensuring high-quality blood collection and adherence to regulatory standards.

Responsibilities include supervising, evaluating competencies, coordinating workflows, and ensuring patient-safe collection practices in a fast-paced clinical lab setting.

Qualifications

• High School or equivalent required.
• Graduate from an accredited Phlebotomy Program.

Responsibilities

• Supervise the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis and treatment of disease
• Monitor blood drawing and specimen processing/handling procedures
• Assure compliance with department policies and procedures for quality assurance, safety, environmental and infection control
• Comply with requirements of accreditation and regulatory agencies
• Evaluate collection equipment, techniques, and workflow patterns and prepare reports outlining appropriate recommendations and conclusions
• Perform various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and work/vacation schedules
• Monitors compliance of employees demonstrating initial and annual competencies
• Oversees the operation and performance, behavior, and activities of the phlebotomy and processing staff and laboratory coordinator
• Monitors and assesses results and accomplishments of the performance expectations as established by each job description and quality indicators for the Clinical Laboratory
• Responsible for the procurement of blood and other laboratory specimens from Inpatients and Outpatients
• Adheres to established policies, procedures and requirements of USC University Hospital and Clinical Laboratory Department
• Obtains blood sample specimens by venipuncture or capillary methods in response to request for testing by clinicians, with appropriate consideration for the age of the patient
• Receives and screens specimens with regard to acceptability as defined by established guidelines
• Processes, distributes, or packages all specimens received (except for Blood Bank and Anatomic Pathology samples)
• Handles all inquiries for lab results, specimen status and general information regarding the Clinical Laboratory and its functions
• Communicates and interacts effectively and professionally with Patients, co-workers and guests of the institution, with appropriate consideration for the age of the patient
• Carries out additional clinical and clerical duties to meet the needs of the Clinical Laboratory
• Maintains professional growth and development
• Actively participates in the Clinical Laboratory Performance Improvement Program
• Provides for orientation, training, and continuing education of staff
• Maintains an English speaking environment in all work areas
• Performs other related duties as assigned or requested by the Information System Manager and/or Administrative Laboratory Director
• Performs other duties as assigned

Skills

Leadership

Communication

Independent work

Teamwork

Education

High School or equivalent

Phlebotomy program certification

Job description

The Phlebotomy Supervisor oversees and supervises the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis and treatment of disease.

Essential Duties

• Supervise the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis and treatment of disease
• Monitor blood drawing and specimen processing/handling procedures
• Assure compliance with department policies and procedures for quality assurance, safety, environmental and infection control
• Comply with requirements of accreditation and regulatory agencies
• Evaluate collection equipment, techniques, and workflow patterns and prepare reports outlining appropriate recommendations and conclusions
• Perform various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and work/vacation schedules
• Monitors compliance of employees demonstrating initial and annual competencies
• Oversees the operation and performance, behavior, and activities of the phlebotomy and processing staff and laboratory coordinator
• Monitors and assesses results and accomplishments of the performance expectations as established by each job description and quality indicators for the Clinical Laboratory
• Responsible for the procurement of blood and other laboratory specimens from Inpatients and Outpatients
• Adheres to established policies, procedures and requirements of USC University Hospital and Clinical Laboratory Department
• Obtains blood sample specimens by venipuncture or capillary methods in response to request for testing by clinicians, with appropriate consideration for the age of the patient
• Receives and screens specimens with regard to acceptability as defined by established guidelines
• Processes, distributes, or packages all specimens received (except for Blood Bank and Anatomic Pathology samples)
• Handles all inquiries for lab results, specimen status and general information regarding the Clinical Laboratory and its functions
• Communicates and interacts effectively and professionally with Patients, co-workers and guests of the institution, with appropriate consideration for the age of the patient
• Carries out additional clinical and clerical duties to meet the needs of the Clinical Laboratory
• Maintains professional growth and development
• Actively participates in the Clinical Laboratory Performance Improvement Program
• Provides for orientation, training, and continuing education of staff
• Maintains an English speaking environment in all work areas
• Performs other related duties as assigned or requested by the Information System Manager and/or Administrative Laboratory Director
• Performs other duties as assigned

Required Qualifications

• High School or equivalent
• Specialized/technical training Graduate from an accredited Phlebotomy Program
• 3 years Experience in Phlebotomy
• Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills
• Committed to excellence in patient care and customer service
• Demonstrates ability to work independently with minimal direction and supervision
• Able to function independently and as a member of a team
• Knowledge of medical terminology
• Leading/ guidance skills

Preferred Qualifications

• 1 year Phlebotomy lead/supervisory experience in an acute care setting

Required Licenses/Certifications

• Certified Phlebotomy Technician - CPT (CA DPH)
• Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

About Keck Hospital of USC

Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital’s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials.

Compensation

The annual base salary range for this position is $71,386.00 - $116,865.00.

Benefits and Policies

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility

Keck Medicine of USC

Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.

Application Assistance

Application Help & Benefits If you need help during the application process, see application help. For more information about our benefits, see What We Offer.