Phlebotomy Supervisor - Clinical Lab - Full Time 8 Hour Rotating Shift (Exempt) (Non-Union)

University of Southern California; Glendale (CA); On-site; USD 71,000 - 117,000; Full time

Job summary

University of Southern California's Keck Hospital seeks a Phlebotomy Supervisor to oversee phlebotomy and specimen processing staff, ensure clinical laboratory quality, and drive compliant operations.

The role requires leadership, strong communication, and experience in phlebotomy, with responsibilities including hiring, performance reviews, and ongoing education for staff.

Qualifications

• High School diploma or equivalent.
• Graduate from an accredited Phlebotomy Program.
• 3 years of experience in Phlebotomy.
• Strong written and oral communication skills.
• Ability to work independently with minimal supervision and as part of a team.

Responsibilities

• Supervise subordinate personnel in blood drawing and specimen processing.
• Monitor blood drawing and specimen handling procedures for quality and safety.
• Ensure compliance with department policies, QA, safety, and infection control.
• Comply with accreditation and regulatory requirements.
• Evaluate equipment, techniques, and workflow; prepare reports with recommendations.
• Recruit, appraise, promote, transfer staff and manage schedules.
• Oversee phlebotomy and processing staff performance and competencies.
• Ensure accurate specimen collection, labeling, and delivery.

Skills

Leadership skills

Communication

Medical terminology knowledge

Independent work

Teamwork

Education

High school diploma

Phlebotomy program graduate

Job description

The Phlebotomy Supervisor oversees and supervises the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis and treatment of disease.

Essential Duties:

• Supervise the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis of treatment of disease
• Monitor blood drawing and specimen processing/handling procedures
• Assure compliance with department policies and procedures for quality assurance, safety, environmental and infection control
• Comply with requirements of accreditation and regulatory agencies.
• Evaluate collection equipment, techniques, and workflow patterns and prepare reports outlining appropriate recommendations and conclusions.
• Perform various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and work/vacation schedules.
• Monitors compliance of employees demonstrating initial and annual competencies.
• Oversees the operation and performance, behavior, and activities of the phlebotomy and processing staff and laboratory coordinator.
• Monitors and assesses results and accomplishments of the performance expectations as established by each job description and quality indicators for the Clinical Laboratory.
• Responsible for the procurement of blood and other laboratory specimens from Inpatients and Outpatients.
• Adheres to established policies, procedures and requirements of USC University Hospital and Clinical Laboratory Department.
• Obtains blood sample specimens by venipuncture or capillary methods in response to request for testing by clinicians, with appropriate consideration for the age of the patient.
• Receives and screens specimens with regard to acceptability as defined by established guidelines.
• Processes, distributes, or packages all specimens received (except for Blood Bank and Anatomic Pathology samples).
• Handles all inquiries for lab results, specimen status and general information regarding the Clinical Laboratory and it's functions
• Communicates and interacts effectively and professionally with Patients, co-workers and guests of the institution, with appropriate consideration for the age of the patient.
• Carries out additional clinical and clerical duties to meet the needs of the Clinical Laboratory.
• Maintains professional growth and development. Actively participates in the Clinical Laboratory Performance Improvement Program.
• Provides for orientation, training, and continuing education of staff.
• Maintains an English speaking environment in all work areas.
• Performs other related duties as assigned or requested by the Information System Manager and/or Administrative Laboratory Director.
• Performs other duties as assigned.

Required Qualifications:

• Req High School or equivalent
• Req Specialized/technical training Graduate from an accredited Phlebotomy Program.
• Req 3 years Experience in Phlebotomy
• Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
• Req Committed to excellence in patient care and customer service.
• Req Demonstrates ability to work independently with minimal direction and supervision.
• Req Able to function independently and as a member of a team.
• Req Knowledge of medical terminology.
• Req Leading/ guidance skills

Preferred Qualifications:

• Pref 1 year Phlebotomy lead/supervisory experience in an acute care setting.

Required Licenses/ Certifications:

• Req Certified Phlebotomy Technician - CPT (CA DPH)
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital's world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials.

The annual base salary range for this position is $71,386.00 - $116,865.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Job ID REQ20178844

Posted Date 09/09/2026