Phlebotomy Supervisor

Intermountain Health; Murray (UT); On-site; USD 41,000 - 63,000; Full time

Job summary

Intermountain Health Intermountain Medical Center is seeking a Pre-analytical Supervisor Complex to oversee laboratory operations and staff at the Murray, Utah site. The role covers phlebotomy, specimen processing, and send-out testing with an emphasis on quality and safety.

You will supervise phlebotomists and lab assistants, implement new technology, train staff, and manage schedules, timesheets, and equipment maintenance. A strong regulatory and teamwork mindset is essential.

Qualifications

• High School Diploma or equivalent required.
• Two years of Laboratory experience required.
• Two years of phlebotomy experience or national certification preferred.

Responsibilities

• Oversee Laboratory Operations, Specimen Processing, and Send-out Testing areas.
• Adjust staffing levels based on service needs and volumes; manage timesheets.
• Serve as resource technician in daily operations; perform phlebotomy and processing as needed.
• Develop, implement, and train on new department technology.
• Direct and coordinate training of new employees.
• Oversee inventory and scheduling for maintenance of equipment.
• Support leadership in problem solving for patient safety and service.
• Foster teamwork across departments to meet goals and objectives.
• Coordinate care with other departments to ensure high patient care and satisfaction.
• Perform HR functions including interviewing, orientation, evaluation, and policy development.
• Maintain personnel files and ensure associate competency.
• Maintain Kronos records for employees; present staff meetings as required.
• Assist in capital planning and operating budgets; drive quality initiatives.
• Ensure regulatory compliance and readiness for Joint Commission, CAP or CLIA inspections.

Skills

Critical Thinking

Patient Care

Communication

Hiring/Interviewing

Continual Improvement Process

Group Problem Solving

Professional Etiquette

Teamwork

Education

High School Diploma or equivalent

Job description

Intermountain Health Intermountain Medical Center

Full time

R181562

Job Description:

The Pre-analytical Supervisor Complex oversees pre-analytical laboratory operations for a complex site or equivalent. The Pre-analytical Supervisor provides support to the Lab Manager regarding the day-to-day activities of personnel within an assigned area of the lab. The position supervises Phlebotomists and/or Lab Assistants and implements comprehensive quality programs in compliance with all standard operating procedures and regulations of certifying, licensing, and accrediting agencies. Must have a minimum of three of these targets to include: a facility with greater than 125 beds, 20,000 or greater patient days annually, inpatient revenue above $300k, average daily census greater than 50, and/or 4 or more specialty services.

What does it mean to be a caregiver with Intermountain? Check out this video (https://youtu.be/4NWmzvtxZDA?si=fhwQlYWE59dbkpYy) and learn more and discover the “Power of We.”

Job Specifics:

• Benefits (https://intermountainbenefits.com/) Eligible: Yes
• Shift Details: Day Shift
• Department/Unit: Phlebotomy

Essential Functions:

• Operational management of the Laboratory Operations, Specimen Processing, and Send-out Testing areas.
• Collaborate with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assign daily work schedules. Manage caregiver timesheets
• Act as a resource technician in the daily operations and activities of the department. Perform duties of phlebotomy and specimen processing as required.
• Develop, implement and train on new technology for department.
• Direct and coordinate training of new employees.
• Oversee supply and equipment inventory to maintain optimal supply levels and ensure equipment repairs and preventative maintenance occur in a timely manner.
• Support the department leadership team in problem solving to address issues relating to patient safety, care and service.
• Promotes effective working relations and work effectively as part of a department/unit team and interdepartmentally to facilitate that department’s ability to meet its goals and objectives.
• Ensure coordination of care with other departments to promote the highest level of patient care and satisfaction.
• Performs Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.
• Updates and maintains personnel files.
• Ensure associate competency.
• Maintain and monitor Kronos records for employees.
• Present and document staff meetings as required.
• Assist in development of capital planning and operating budgets.
• Collaborate with the department leadership team to identify and drive quality and performance improvement initiatives.
• Ensure compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Maintain section readiness for Joint Commission, CAP or CLIA inspections.

Skills:

• Critical Thinking
• Patient Care
• Communication
• Hiring/Interviewing
• Continual Improvement Process
• Group Problem Solving
• Professional Etiquette
• Teamwork

Minimum Qualifications:

• High School Diploma or equivalent in compliance with CLIA regulation - Required.
• Two years of Laboratory experience - Required.
• Two years of phlebotomy experience, phlebotomy training or national certification as approved by manager/supervisor - Preferred.

Physical Requirements:

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$29.43 - $45.39

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.