Phlebotomy Supervisor

Express Lab Idaho; Garden City (ID); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off (PTO)

Leadership development opportunities

Job summary

Express Lab Idaho is seeking an experienced Phlebotomy Supervisor to lead our Garden City laboratory team. This position entails supervising phlebotomists, ensuring excellent patient care, and overseeing daily laboratory operations.

The ideal candidate has a high school diploma, at least three years of phlebotomy experience, and strong leadership skills. Join us in delivering outstanding patient service while fostering a positive team culture.

Qualifications

• Minimum of three years of phlebotomy experience.
• Demonstrated leadership or supervisory experience.
• Working knowledge of laboratory specimen handling and processing procedures.

Responsibilities

• Supervise daily activities of phlebotomists and laboratory staff.
• Coordinate daily staffing and workflow.
• Ensure specimens are properly collected and processed.

Skills

Excellent venipuncture and specimen collection skills

Strong communication

Organizational abilities

Customer service abilities

Ability to prioritize multiple responsibilities

Education

High school diploma or equivalent

Associate's or bachelor's degree in a healthcare-related field

Job description

Phlebotomy Supervisor

Garden City (Boise), Idaho

Express Lab is seeking an experienced Phlebotomy Supervisor to lead our Garden City laboratory team.

If you're an experienced phlebotomist who enjoys mentoring others, building great teams, and delivering exceptional patient experiences, we'd love to meet you. This is an outstanding opportunity to lead a busy outpatient laboratory while helping ensure excellent patient care, operational efficiency, and outstanding customer service.

Compensation & Benefits

• Competitive pay based on education and experience
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Stable, locally owned healthcare organization
• Leadership development opportunities

Position Summary

As the Phlebotomy Supervisor, you will oversee the daily operations of our Garden City patient service center. You will lead a team of phlebotomists, laboratory processors, and reception staff while ensuring every patient receives exceptional service and every specimen is collected, processed, and transported accurately and efficiently.

This is a hands‑on leadership position. In addition to supervising staff, you'll actively participate in patient care, specimen collection, and daily laboratory operations while fostering a positive, high‑performing team culture.

Essential Responsibilities

• Supervise the daily activities of phlebotomists, laboratory processors, and reception staff
• Lead, coach, mentor, and develop team members to achieve exceptional performance
• Coordinate daily staffing and workflow to ensure efficient patient service
• Perform venipuncture and specimen collection as needed
• Ensure specimens are properly collected, labeled, processed, stored, and transported
• Monitor quality standards and maintain compliance with laboratory policies and regulatory requirements
• Train and onboard new employees and provide ongoing competency assessments
• Conduct employee performance evaluations and provide regular coaching and feedbackResolve patient concerns and provide outstanding customer service
• Collaborate with laboratory leadership to improve workflow, productivity, and patient satisfaction
• Maintain inventory of laboratory and phlebotomy supplies
• Ensure laboratory equipment and work areas are clean, organized, and operating properly
• Assist with scheduling, coverage, and other operational responsibilities as needed
• Travel occasionally to support other Treasure Valley Express Lab locations

Qualifications

Required:

• High school diploma or equivalent
• Minimum of three years of phlebotomy experience
• Demonstrated leadership or supervisory experience
• Excellent venipuncture and specimen collection skills
• Strong communication, organizational, and customer service abilities
• Ability to effectively prioritize multiple responsibilities in a fast‑paced environment
• Working knowledge of laboratory specimen handling and processing procedures

Preferred:

• Certified Phlebotomy Technician (CPT), PBT (ASCP), or equivalent certification
• Experience supervising phlebotomy, laboratory processing, or patient service center staff
• Experience with laboratory information systems and electronic medical records
• Associate's or bachelor's degree in a healthcare‑related field

Location

83714