Phlebotomy Site Coordinator

Labcorp; Gastonia (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Labcorp in Gastonia, NC is seeking a Phlebotomy Site Coordinator to oversee Patient Service Centers and perform phlebotomy duties with minimal supervision.

You will manage patient flow, coordinate staff, ensure quality and compliance, and travel to additional sites as needed. The role requires a high school diploma and phlebotomy experience; leadership preferred; schedule is Monday–Friday with some overtime.

Qualifications

• Phlebotomy knowledge and practice.
• Strong customer service orientation.
• Ability to lead and coordinate a team.

Responsibilities

• Observe and report performance or staffing issues.
• Manage patient flow and wait times; monitor logs.
• Perform blood collections by venipuncture and capillary methods.

Skills

Phlebotomy

Customer service

Team leadership

Education

High school diploma

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is seeking a Phlebotomy Site Coordinator to join our team in Gastonia, NC.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.

Work Schedule: Monday - Friday 7:45am - 4:45pm with rotating weekends

Job Responsibilities:

• Observe and report any performance, compliance or staffing related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity reports and report any deviations as necessary
• Address any customer service-related issues in a prompt and respectful manner
• Promote teamwork, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary
• Travel to additional sites when needed

Minimum Qualifications:

• High school diploma or equivalent
• 1 year of experience as a phlebotomist.

Preferred Qualifications:

• 3 years or more of phlebotomy experience
• 6 months of leadership experience

Additional Job Standards :

• In lieu of work experience, a Phlebotomy certification or completed training program from an accredited agency
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, natio