Phlebotomist Representative I - Hospital

Quest Diagnostics; Bangor (ME); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Well-being programs

401(k) with company match

Annual incentive plans

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics is hiring a Phlebotomist Representative I – Hospital at Northern Lights Hospital in Bangor, ME. The role involves performing venipuncture and collecting specimens from patients of all ages, labeling accurately, and processing according to lab protocols.

The schedule is Monday, Tuesday, Thursday, Friday 05:00–14:30 with rotational weekends. This hospital‑based position offers benefits from day one for full‑time staff, career advancement opportunities, and a comprehensive set of

Qualifications

• Proficient phlebotomy skills including pediatric, geriatric, and capillary collections.
• Flexibility and availability based on staffing needs, including weekends, holidays, on‑call, and overtime.
• Reliable transportation, valid driver’s license, and clean driving record, if applicable.
• Keyboard/data entry experience and ability to handle basic clerical tasks.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Data entry and processing of specimens, including labeling, centrifuging, splitting, and freezing as required by test order.
• Read, understand and comply with departmental policies, protocols, and procedures and ensure all staff follow instructions.

Skills

Phlebotomy (pediatric/geriatric)

Data entry

Customer service

Independent work

Education

High school diploma or equivalent

Job description

Phlebotomist Representative I – Hospital

Quest Diagnostics is hiring a Phlebotomist Representative I – Hospital at Northern Lights Hospital in Bangor, ME. This hospital‑based position is scheduled Monday, Tuesday, Thursday, Friday 05:00–14:30, with rotational weekends.

Pay

Minimum of $20.00+ per hour. Salary offers are based on skills, training, experience, education, certifications, and performance bonus compensation may be applicable.

Benefits

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, with buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Administer oral solutions such as Glucola according to established training.
• Data entry and processing of specimens, including labeling, centrifuging, splitting, and freezing as required by test order.
• Perform department‑related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
• Read, understand and comply with departmental policies, protocols, and procedures (e.g., Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual) and ensure that all staff members follow instructions.
• Observe infection control and safety protocols at all times.
• Maintain all appropriate phlebotomy logs in a timely manner (e.g., maintenance logs and temperature logs).
• Perform all data entry requirements accurately, including patient registration, test order entry from requisition or database, and management of Standing Orders.
• Advise Group Leader or Supervisor of required repairs and maintenance when facilities are not in good repair.
• Complete training courses and stay up to date with the latest phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and lab personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physician’s offices, and ED settings as scheduled.
• Assist with training new staff or students as needed.
• Stay up to date on company communications.
• Perform additional duties and responsibilities as needed.

Qualifications

Required Work Experience

• Proficient phlebotomy skills including pediatric, geriatric, and capillary collections.
• Flexibility and availability based on staffing needs, including weekends, holidays, on‑call, and overtime.
• Reliable transportation, valid driver’s license, and clean driving record, if applicable.

Preferred Work Experience

• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard/data entry experience.
• Depending on site operations and model, Hospital Phlebotomists may also support pre‑analytical laboratory functions.

Physical and Mental Requirements

• Lift light to moderately heavy objects (1‑41 pounds) frequently; do not lift >41 pounds without assistance.
• Must be able to sit, stand, and walk for long periods; requires long hours of eye‑hand coordination.
• Use stairs and/or elevators to move between floors as required.
• Perform repetitive tasks with dominant hand frequently throughout the day.
• Position may require travel.
• Extensive use of phone and PC.
• Fine dexterity with hands and steadiness.
• Positional coordination (balancing, bending/kneeling, pushing/pulling, reaching/twisting).

Knowledge

• Committed to all applicable Quest Diagnostics & Hospital System policies and procedures including company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Ability to communicate clearly and effectively in English, both verbally and in writing.

Skills

• Provide quality, error‑free work in a fast‑paced environment.
• Work independently with minimal on‑site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Demonstrate superior customer focus, positive interactions, open communication with peers, supervisors and patients, and a willingness to embrace change.

Work Environment

• Hospital environment.
• Exposure to patient temperament and graphic traumas.
• English required.

Education

• High school diploma or equivalent (required).

Preferred Technical Training or Professional Licensing

• Phlebotomy certification (required in certain states, e.g., California, Nevada, Washington, Louisiana) (preferred).

Equal Opportunity Employer Statement

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.