Phlebotomist/PRN/3rd Shift/Sherman

Aurora Health Care; Elgin (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Aurora Health Care in Illinois is seeking a Phlebotomist to perform venipuncture and specimen collection for patients across ages, ensuring accurate identification and labeling.

You will work in a fast-paced hospital setting, maintain supplies, document test requests, and assist with billing and QA activities. Strong communication and customer service skills are essential.

Minimum education is a high school diploma; 1 year phlebotomy experience is preferred.

Qualifications

• Phlebotomy experience preferred.
• 1 year phlebotomy experience.
• Basic computer skills and familiarity with lab software.
• Excellent communication and customer service.

Responsibilities

• Verify patient identification to ensure safety and assess reactions to specimen collection.
• Perform venipuncture and collect specimens from newborn to adult per protocol.
• Label specimens correctly and resolve identification or requisition issues.
• Answer calls; assist with inventory and maintain supplies/equipment.
• Accept specimens from various customers; respond to additional requests.
• Order and verify test requests; document information for QA.
• Review pending and management reports; generate and distribute reports.
• Support Billing and other business functions.
• Instruct staff and students in phlebotomy and data entry.
• Demonstrate care appropriate to age of patients served.

Skills

Basic computer skills

Keyboarding/typing skills

Excellent verbal and written comm

Good listening skills

Multitasking in fast-paced env

Customer service interface with staff

Education

High school diploma or equivalent

Job description

Major Responsibilities

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
• Reviews various pending and management reports. Generates and distributes reports
• Provides assistance in support of Billing and other business functions.
• Instructs employees and students in phlebotomy and data entry.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Education Required

• High school diploma or equivalent

Experience Required

• 1 year phlebotomy experience, preferred

Knowledge, Skills & Abilities Required

• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements and Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.