Phlebotomist-Patient Services Representative

MultiCare Health System; Covington (WA); On-site; USD 33,613 - 51,164; Full time

Job summary

MultiCare Covington Medical Center is seeking a Patient Services Representative to join the Lab Services team. You will handle patient registration, order entry, phlebotomy, specimen processing and related duties in a fast-paced clinical setting.

Responsibilities include specimen pickup when needed, report sorting and delivery, and supply delivery, with an emphasis on accuracy, empathy, and timely service for patients and care teams.

Qualifications

• Phlebotomy skills and patient-facing service.
• Experience handling public interactions is preferred.
• Completion of phlebotomy course or training is preferred.

Responsibilities

• Patient registration and order entry.
• Phlebotomy and specimen processing.
• Specimen pickup in offices when needed.

Skills

Phlebotomy

Patient service

Public interaction

Education

High school diploma or equivalent

Medical Assistant-Certified / Medical Assistant-Phlebotomy eligible

Job description

Overview

MultiCare is committed to a team-based environment that cares for patients and communities. This role supports Lab Services as a Patient Services Representative (PSR), with responsibilities including patient registration, order entry, phlebotomy, and specimen processing. The position may also involve specimen pickup, report sorting and delivery, supply delivery, and other location-specific tasks.

Responsibilities

• Patient registration and order entry
• Phlebotomy and specimen processing
• Specimen pickup in offices when needed
• Report sorting and delivery
• Supply delivery and other location-specific operational tasks

Qualifications

• High school graduate or equivalent preferred
• Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible; must complete training and submit application within 90 days of hire
• Completion of phlebotomy course or training preferred
• Phlebotomy experience preferred
• Previous experience dealing with the public preferred

About Covington Medical Center

MultiCare Covington Medical Center, a four-story, 58-bed hub, serves southeast King County with inpatient and outpatient surgical care, a birth center, primary and specialty care, urgent care, 24-hour Emergency Department, pharmacy, lab and imaging services. Clinicians benefit from a neighborhood-focused, team-oriented culture, delivering high-quality, patient-centered care in a rapidly growing community.

About the Covington Community

Covington is a friendly King County community with easy access to Seattle, Kent, Auburn and Maple Valley. With over 150 acres of parks, trails, waterways and sports facilities, plus a year-round aquatic center, the city provides outdoor and family-friendly activities and a strong sense of community and quality of life.

Why MultiCare?

• Rooted in the local community – Partnering with patients, families and neighbors for more than 140 years
• Growth and education – Competitive tuition assistance, residencies, fellowships and career development
• Well-being and support – Generous PTO, Employee Assistance Programs and related resources
• Living our values – Respect, integrity, kindness and collaboration
• Belonging for all – Resource Groups and outreach programs to ensure all team members feel safe and valued
• Pacific Northwest lifestyle – A region that blends work, outdoor activities and community connections

Pay and Benefits

We provide a comprehensive benefits package including competitive salary, medical, dental and retirement benefits and paid time off. The pay range is $24.40 - $37.14 USD, influenced by factors such as skill set, experience, and certifications. If the position is covered by a union contract, pay will reflect the appropriate step on the pay scale.