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Cherokee Indian Hospital Authority is seeking a Part Time with Benefits Phlebotomist to collect blood samples from pediatric and adult patients and to process specimens for laboratory testing. The role includes handling outside samples, labeling, and maintaining accuracy and confidentiality in a busy clinical setting.
Responsibilities include performing waived tests, therapeutic phlebotomy as ordered, and maintaining logs and supplies while upholding safety, infection control, and
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Part Time with Benefits Technical CHEROKEE, NC, US 1 Attachments
Primary Function
Collects blood samples from pediatric and adult patients for laboratory testing. Also receives blood samples, other blood/body fluids, and samples from locations outside Cherokee Indian Hospital for laboratory processing and testing.
Job requires Age Specific Competencies
Job Description
Education/Experience
Job Knowledge
Complexity of Duties
Duties are primarily standard, require coordinating several activities at one time, and demand the use of problem-solving skills and analysis of circumstances to develop appropriate actions. Is subject to frequent interruptions, in person and by phone, which require varied response.
Supervision Received
Incumbent works under the guidance of the Laboratory Supervisor/Manager. The ability to plan and work independently is required.
Responsibility for Accuracy
The incumbent is responsible for all specimen collection activities bearing his/her signature (may be electronic). The effective diagnosis and treatment of patients is dependent upon the accuracy and reliability of the incumbent’s specimen collection efforts. A mislabeled or incorrectly identified specimen has the potential to create a patient fatality, e.g., mistyped ABO blood transfusion. Follows well defined procedures and guidelines in job duties with minimal supervision. Must communicate and respond appropriately to various situations when performing job duties. Judgment and initiative are required to maintain accuracy, efficiency, and to be able to prioritize work.
Contacts with Others
Various laboratory collection procedures will require direct personal contact with patients requiring laboratory tests. Additional contacts may be with Nursing, Medical staff, support personnel, and administrative personnel within the Cherokee Indian Hospital. Additional contacts will be primarily by telephone.
Contact with the patient is required to accomplish specimen collection procedures or include instructions on how to collect other specimens and will require courtesy, tact, and diplomacy.
Confidential Data
Must maintain complete confidentiality of all administrative, medical, and personnel records, and all other pertinent information that comes to his/her attention or knowledge. Must adhere to all tribal confidentiality policies and procedures. Violations of such confidentiality shall be cause for disciplinary action and may lead to involuntary termination.
Mental/Visual/Physical
The position requires a high degree of concentration and mental effort due to the accuracy required when obtaining patient specimens. The incumbent will be required to collect patient specimens from multiple patients and areas throughout the shift. The incumbent will be working with and around sick or hurt patients, which requires mental effort in emergency laboratory procedures which have to take precedence over his/her feelings. The incumbent is required to perform phlebotomy and capillary procedures that cause pain and are not always successful. The incumbent must be able to succeed at acquiring the needed specimens while maintaining a professional and comforting composure with the patient in spite of failed attempts.
The position requires good visual acuity and be able to decipher physician orders, interpret lab collection procedures, and maintain a phlebotomy log sheet.
Incumbent must be able to stand and walk for several hours at a time in all areas of the laboratory and hospital. Incumbent must have good manual dexterity, visual acuity, and physical coordination. Incumbent must occasionally assist patients in the bathroom requiring and may require physical effort. Incumbent will have to carry laboratory supplies, papers, manuals, and small instruments. May occasionally move more than 15 pounds.
The laboratory environment carries risks and discomforts that require special safety precautions. In addition, the laboratory environment is a high-risk area for HIV and Hepatitis exposure. Work performance also involves risks of exposure to contagious diseases, carcinogenic materials, and caustic reagents. Full and appropriate safety precautions must be worn and used. The incumbent is required to wear a laboratory coat, gloves when performing phlebotomy or capillary puncture, or handling blood and body fluids, and observe sterile techniques in microbiology. If splashes are anticipated, protective eyewear must be worn. The incumbent must utilize good hand-washing practices to maintain health. The incumbent must participate in the Employee Health Program to aide in preventing work related injury or contagion. All Infection Control policies must be followed.
The laboratory has a higher-than-normal amount of noise pollution due to the number of analyzers, centrifuges, refrigerators, and freezers that are running continuously.
Customer Service
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.