Phlebotomist (Paid Training!)

Versiti Blood Center of Illinois; Winfield (IL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

PTO and Holidays

Disability insurance

Life insurance

401(k) with 7% match

Discount programs

Job summary

Versiti Blood Center of Illinois is seeking a Donor Specialist to perform phlebotomy collection of whole blood and apheresis products. You will deliver excellent donor experiences through warm, professional interactions and support a collaborative team culture.

You will also participate in donor screening, automation procedures, and donor rebooking to ensure high-quality service. Shifts include evenings and weekends; full-time 32–40 hours/week with flexible early mornings.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.

Skills

Customer service

Teamwork

Communication

Attention to detail

Safety compliance

Education

High School Diploma or GED

Tools

Lancet

Sphygmomanometer

Temperature probe

Hemoglobin analyzer

Trima/Alyx equipment

Job description

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and respected.

Schedule

• Must be available to work the following donor center shifts:
  • Sunday–Thursday: 11:00 AM–7:30 PM
• 5 days on, 2 days off (Friday/Saturday)
• Must also have availability from 4:00 AM–10:00 PM, including weekends and holidays, to assist withmobile blood drives and cross-training as needed.
• Full-time (32–40 hours/week)

Total Rewards Package

Compensation

The target salary for this position is $17.36/hr.

• 8 weeks paid Phlebotomy training
• Shift differentials for evenings/weekends
  • Evenings (after 6:00pm): $1.50/hour
  • Weekends: $2.00/hour
• Skill based % increases offered for advanced phlebotomy skills training
• Additional Bilingual (Spanish) increase available after passing certification exam.

The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate. Provides a service-centric donor experience by interacting with donors respectfully, compassionately, and professionally.
• May conduct automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Contributes to and upholds a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and by supporting coworkers through kind and respectful behaviors.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
• Rebooks donors for future donation appointments.
• May be subject to additional background checks as required by sponsor if asked to assist a mobile
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications

Education

High School Diploma or GED required

Experience

• Less than 1 year job-related experience. preferred
• 1-3 years relevant people facing experience preferred

Knowledge, Skills And Abilities

• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
• Must have basic mathematical aptitude and strong attention to detail. requiredAbility to apply judgment to written or oral instructions. required
• Ability to organize work to provide productive workflow. required
• Ability to provide a consistently positive donor experience through professional, empathetic donor-centric service. required
• Ability/desire to contribute to and uphold a positive team culture through respectful communication, behaviors, and collaboration. required
• Flexibility to work independently, with a team, and adaptability to changing organizational and donor needs. required
• Strong communication skills, including the ability to respectfully provide and receive feedback to/from peers/donors/leadership. required
• Ability to work evening, weekend, and holiday hours. required
• Ability to learn/utilize all computer applications as required to perform duties. required

Tools and Technology

• Personal Computer (desktop, laptop, tablet). required
• General office equipment (computer, printer, fax, copy machine). required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
• Screening equipment including:
• Lancet
• Sphygmomanometer (BP cuff)
• Temperature probe
• Hemoglobin analyzer required
• Phlebotomy collection equipment that may include blood mixer, Trima, Alyx required