Phlebotomist - Laboratory

Dartmouth-Hitchcock Health; New London (NH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Dartmouth-Hitchcock Health is seeking an experienced phlebotomist to provide timely blood collection and specimen handling in a clinical setting. You will perform venipunctures and skin punctures across all ages, entering orders in the LIS and ensuring proper specimen labeling and patient identification.

Responsibilities include processing specimens for in-house and reference lab testing, instructing patients, and assisting with training of new staff.

Qualifications

• High School diploma or equivalent required.
• Phlebotomy or Medical Assistant certificate preferred; ASCP preferred.
• BLS certification obtained within 3 months of hire.
• Prior phlebotomy experience or completion of approved program required.
• Ability to work independently and manage deadlines.

Responsibilities

• Perform venipunctures and skin punctures competently for all ages.
• Enter or retrieve test orders in the LIS accurately.
• Instruct patients on proper specimen collection and handling.
• Process specimens for in-house and reference lab testing.
• Prioritize STAT and routine orders and communicate with staff.
• Assist with training of new phlebotomists and aides.
• Maintain compliant labeling, patient identification, and safety procedures.

Skills

Excellent communication

Independent worker

Detail oriented

Multitasking

Strong computer skills

Education

High School diploma

Phlebotomy or Medical Assistant certificate

BLS Certification

ASCP preferred

Tools

Laboratory information system

Job description

Overview

OFFERING A $2500 SIGN ON BONUS!Perform venipunctures and skin punctures competently and expediently from patients of all ages; enters or retrieves test orders in the laboratory information system; instructs patients on how to properly collect urine and other specimens; processes specimens for testing in-house and for reference lab testing. Other responsibilities include phone calls, result query, printing/faxing, and assist with other laboratory related duties as assigned.

Responsibilities

Phlebotomy

• Understands process to identify test requirements.


• Uses laboratory information system for test ordering.


• Verifies information and tests ordered via the information system against requisitions, and clarifies questions with provider's offices or nursing departments when necessary.


• Has working knowledge of standing order process.


• Adjusts approach to patients and families in accordancewith age group.


• Consistently draws blood competently and expediently with as little patient discomfort as possible.


• Maintains knowledge of specific specimen requirements, and follows the correct orderof draw based on tube type and special handling of tests. Utilizes proper resources for obtaining specimen requirement information.


• Is able to obtain blood samples from patients of all ages whether outpatient or inpatient.


• Supports and reassures patients during procedures.


• Follows lab procedure for patient identification and labels samples accurately.


• Uses a combination of verbal communication with inpatients along with the mobile laboratory information system barcode device, to retrieve orders and print labels at the patient bedside, ensures positive patient identification.


• Prioritizes STAT orders, scheduled orders, and outpatients.


• Accurately and expediently processes specimens delivered to the lab.


• Assists in training new phlebotomists/aides, as assigned by Supervisor or Director.

Lab Aide

• Assists Medical Technologists as necessary.


• Knows how to print patient demographic sheets to send to reference lab when required.


• Processes specimens for reference labs.


• Understands the different tubes and labeling requirements for each reference lab.


• Knows how to complete paperwork for each reference lab.


• Knows how to determine specimen requirements for tests sent to each reference lab.


• Bags and stores specimens at appropriate temperatures for reference lab tests.


• Has specimens ready for courier pickup at scheduled times.


• Maintains training for IATA Specimen packaging and shipping.

Clerical / Administrative

• Completes and processes a variety of forms. Obtains pre-authorizations and patient signatures.


• Answers phone calls professionally and politely.


• Knows how to place calls on hold and transfer calls as necessary.


• Understands when to answer questions and when to refer callers to a technologist or supervisor.


• Uses laboratory information system for result query and report printing.


• Knows how to use the hospital information system to fax results.


• Ensures blood drawing stations are clean and well stocked.


• Understands which patient services are to be charged venipuncture charge.


• Reviews requisitions for order entry accuracy, following established protocol.

Safety, Quality Control & Compliance

• Adheres to current documentation standards and policies.


• Releases results only to authorized individuals.


• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.


• Follows standard precautions at all times.


• Discars sharps into a rigid sharps container.


• Uses personal protective equipment appropriately and when needed.

Qualifications

• High School graduate or equivalent required.


• 12-18 months medical/technical experience desired.


• Phlebotomy or Medical Assistant certificate preferred;(ASCP preferred)


• BLS Certification (obtained within 3 months of hire.)


• Prior phlebotomy experience or completion of approved phlebotomy program required


• Ability to work independently.


• Ability to adhere to deadlines and manage changing volumes.


• Strong computer ability desired.


• Excellent communication and interpersonal skills required.


• Proven experience working with the public.


• applicant must be honest,dependable, able to multi-task, and be detail oriented.