Phlebotomist - Laboratory

JCMG; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

401K with employer match

Tuition reimbursement

Job summary

JCMG in Jefferson City, MO is seeking a Medical Assistant/Phlebotomist to collect blood specimens, greet patients, and perform routine waived testing. Proficiency with EHR and Orchard is required, with strong attention to detail and solid problem‑solving skills.

Minimum qualifications include a high school diploma or GED and BCLS certification; prior phlebotomy experience is preferred. This position carries health benefits, PTO, and a retirement plan.

Qualifications

• High school diploma or GED is required.
• Experience collecting blood samples is preferred.
• BCLS certification is required.

Responsibilities

• Greet patients courteously and meet their needs.
• Collect specimens from patients of all ages after verifying identifiers.
• Resolve unusual test orders by contacting clinical staff as needed.
• Process specimens by centrifugation and route to correct department.
• Utilize JCMG systems (EHR, Orchard) for communication.
• Perform waived testing per procedures.
• Stock phlebotomy area and notify when supplies are low.
• Comply with CLIA, HIPAA, OSHA, AAAHC and lab policies.
• Prioritize incoming specimens and manage workflow.
• Perform clerical duties and answer phones.
• Assist in training new employees.

Skills

Interpersonal skills

Phlebotomy

Attention to detail

Basic computer skills

Problem solving

Education

High school diploma or GED

Tools

EHR

Orchard

Job description

RESPONSIBILITIES

Job Specific Competencies

• Demonstrates effective interpersonal relationship skills by greeting all patients courteously and attempts to meet the patients needs to the best of his/her ability.
• Collects specimens from patients of all age groups after checking patient identifiers are correct, using acceptable methods in venipuncture or capillary collection and confirm tubes are adequately filled to ensure testing can be completed for all tests.
• Resolve unusual test orders by contacting clinical staff, lab manager, pathologist or reference lab before collecting or processing specimen.
• Processes specimens received into the lab by centrifugation of the sample, delivering to correct department or process sample to be sent to reference laboratory.
• Correctly uses JCMG communication systems to include: EHR, Orchard, telephones and paging system.
• Performs waived testing as trained following written procedures.
• Stocks phlebotomy chair and phlebotomy area and notifies appropriate personnel when supply is getting low or orders from reference lab.
• Complies with all CLIA, HIPAA, OSHA, AAAHC guidelines and JCMG Lab Policies and Procedures.
• Prioritizes incoming specimens, processing and distributing to the appropriate areas for processing in accordance with the order status.
• Perform departmental clerical duties and answering phone.
• Assist in training new employees.

JCMG Core Competencies

• Strives for continuous quality improvement.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.
• Demonstrates excellent problem-solving skills and attention to detail.

MINIMUM QUALIFICATIONS

Education

• High school diploma or GED

Experience

• Previous experience collecting blood specimens preferred for the job

Certification/License

• BCLS

Knowledge/Skills/Abilities

• Knowledge of basic computer systems and applications
• Skill in exercising initiative in problem solving and decision-making
• Must be able to pay attention to detail

WORK ENVIRONMENT

Will be exposed to the danger of infection from disease bearing specimens, odorous chemicals and specimens.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program