Phlebotomist/Lab Support Tech I - Milford Regional Inpatient - Per Diem, Evenings

ummh; Milford (MA); On-site; USD 46,307,000 - 83,469,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Lab Support Tech I to join the night/evening team (2:30pm-11pm) in the hospital lab. This full-time position involves phlebotomy, specimen handling, and clerical duties, with weekend and holiday rotation.

The role requires a high school diploma, valid driver’s license, and preferred phlebotomy experience. A signing bonus may be available; final offers depend on hours, experience, and equity considerations.

Qualifications

• High School Diploma or equivalent required.
• Phlebotomy training or experience preferred.
• ASCP certification or eligibility preferred.

Responsibilities

• Collects blood samples across age groups using venipuncture techniques.
• Receives and labels specimens; prioritizes STAT, STROKE, CSF per protocol.
• Maintains organized work area and restocks supplies.
• Registers courier-delivered specimens; troubleshoots printer issues as needed.
• Orders tests and uses hospital information systems accurately.

Skills

Fluent English

Phlebotomy experience

Computer proficiency

Valid driver’s license

Education

High School Diploma or equivalent

ASCP certification or eligibility (preferred)

Tools

Computer systems proficiency

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Exemption Status:
Non-Exempt

Hiring Range:
$16.18 - $29.13 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Holidays - Every Third Holiday, Weekends (Saturday and Sunday), Weekends - Every Third Weekend

Scheduled Hours:
2:30pm-11pm

Shift:
2 - Evening Shift, 8 Hours (United States of America)

Hours:
0

Cost Center:
26000 - 1720 Phlebotomy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Lab Support Tech I cordially greets and receives patients, ascertains their needs, and appropriately directs them. This role includes computer and telephone use, clerical duties, and performing phlebotomy procedures, including blood cultures, EKGs, breath tests, MRSA and COVID swabbing.

Job Description

I. Major Responsibilities

Specimen Collection

• Collects blood samples using appropriate venipuncture techniques across all age groups.
• Follows departmental protocols for sample collection.
• Communicates difficulties or complications to supervisors and maintains professional conduct.

Specimen Receiving and Distribution

• Receives specimens in the computer system.
• Labels and prioritizes specimens (e.g., STAT, STROKE, CSF) accurately.
• Transports specimens promptly and redistributes them per protocol.

Work Area Organization

• Maintains a clean and organized drawing station or cart.
• Restocks supplies at the end of each shift.
• Keeps patient orders accessible and organized.

Specimen Registration

• Registers all courier-delivered specimens accurately and efficiently.
• Troubleshoots printer issues as needed.

Computer and Test Ordering Support

• Demonstrates mastery of hospital information systems.
• Orders tests accurately using knowledge of test dictionaries and panels.

Telephone Support

• Answers and transfers calls courteously and efficiently.
• Ensures coverage for incoming calls at all times.

Capillary Collection

• Performs heel sticks and PKU collections proficiently.
• Ensures proper sample volume and quality.

Resource Utilization

• Adapts to workflow changes and staffing needs.
• Provides coverage for home draws, secretarial duties, and drawing stations.
• Offers constructive feedback to supervisors.

General Lab Duties

• Restocks supplies and reports low inventory.
• Uses PPE appropriately and provides shift reports.
• Maintains procedural proficiency through annual reviews.

Emergency Room Support

• Uses Responder 5 efficiently and works independently.
• Maintains PPE compliance and pager readiness.
• Stocks supplies, trains nursing staff, and ensures timely patient draws.

Age-Specific Competency

• Applies knowledge of growth and development stages to patient care.
• Demonstrates age-appropriate communication and support.

II. Position Qualifications

License/Certification/Education

Required:

• High School Diploma or equivalent
• Valid driver's license

Preferred:

• Phlebotomy training
• ASCP certification or eligibility

Experience/Skills

Preferred:

• Phlebotomy experience
• Computer and keyboard proficiency
• Fluent English communication skills

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

2:30-11pm
Every third weekend rotation (Saturday and Sunday)
Every third holiday rotation
Minimum requirement of 4 shifts a month

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disa