Phlebotomist- Join our blood drive team (we train) FT

Versiti Blood Center of Michigan; Traverse City (MI); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

PTO and Holidays

Short‑ and Long‑term disability

Job summary

Versiti Blood Center of Michigan is seeking a Donor Driver Specialist to perform phlebotomy collection, operate the mobile drive vehicle, and deliver exceptional donor experiences. You will conduct donor interviews, venipunctures, and ensure safety while transporting staff and equipment to sites.

The role requires a valid driver's license, basic math, and strong communication. Flexible hours include early mornings, evenings, and weekends; a supportive team culture is emphasized.

Qualifications

• Education: High School Diploma or GED.
• Experience: 1–3 years of relevant people-facing experience preferred; less than 1 year required.
• Licenses: Valid Driver's License in state of employment; cargo certification may be required.
• Knowledge/Abilities: strong communication, teamwork, and safety-consciousness; ability to follow DOT guidelines.

Responsibilities

• Operate mobile drive vehicle and transport staff and supplies safely.
• Perform phlebotomy and donor screening to ensure donor safety.
• Provide excellent donor experience with professional and empathetic service.
• Respond to donor questions and issues, escalating to leadership when appropriate.
• Maintain equipment, complete department records, and ensure compliance.

Skills

Customer service

Communication

Teamwork

Attention to detail

Flexibility

Safety awareness

Education

High School Diploma

GED

Tools

Navigation system

Microsoft Office

Phlebotomy equipment

Trima/Alyx

Hemoglobin analyzer

Job description

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and respected.

Total Rewards Package

The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full‑time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short‑ and Long‑term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, and others.

Compensation

• 8 weeks paid training
• Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!
• Shift differentials for evenings/weekends
  • Evenings (after 6:00pm)
  • Weekends
• Skill based % increases offered after training
• Additional Bilingual (Spanish) increase available after passing certification exam.

Schedule

• Must have availability from 4:00am-10:00pm, including weekends and holidays.
• Schedules are posted 2-3 weeks in advance.
• Hours are determined by blood drive schedule.
• 5 days on / 2 days off.
• Full‑time (32-40 hours/week).
• Work days Monday-Friday.

Job Duties

• Prepares collection site, performs set up of equipment, including technology systems.
• With a valid driver's license may operate mobile drive vehicle. Follows all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
• Performs accurate medical interviews to determine donor eligibility, conducts venipunctures/blood draws, ensures donor safety, and re‑books donors for future appointments.
• Observes and responds to donor questions, concerns, and reactions appropriately.
• Other duties as assigned.

Responsibilities

• Follows all DOT guidelines when operating full‑size commercial van/Promaster, and safely transports staff, supplies, and equipment.
• Loads/unloads supplies and performs set up at the mobile site, including technology systems and quality control.
• Performs donor screening (collects donor histories), mini‑physical, and phlebotomy.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. Provides a service‑centric donor experience by interacting with donors respectfully, compassionately, and professionally.
• May conduct automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Contributes to and upholds a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and supporting coworkers through kind and respectful behaviors.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed. May prepare/pack units for transport.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
• Rebooks donors for future donation appointments.
• May be subject to additional background checks as required by sponsor if asked to assist a mobile.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
• Understands and performs in accordance with all applicable regulatory and compliance requirements.
• Complies with all standard operating policies and procedures.

Qualifications

Education

• High School Diploma required.
• GED required.

Experience

• 1-3 years relevant people‑facing experience preferred.
• Less than 1 year job‑related experience required.

Knowledge, Skills and Abilities

• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. (required)
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. (required)
• Must have basic mathematical aptitude and strong attention to detail. (required)
• Ability to apply judgment to written or oral instructions. (required)
• Ability to organize work to provide productive workflow. (required)
• Ability to provide a consistently positive donor experience through professional, empathetic donor‑centric service. (required)
• Ability/desire to contribute to and uphold a positive team culture through respectful communication, behaviors, and collaboration. (required)
• Flexibility to work independently, with a team, and adaptability to changing organizational and donor needs. (required)
• Strong communication skills, including the ability to respectfully provide and receive feedback to/from peers/donors/leadership. (required)
• Ability to work evening, weekend, and holiday hours. (required)
• Ability to learn/utilize computer applications as required to perform duties. (required)

Licenses and Certifications

• DL NUMBER – Driver License, Valid and in State required.
• Cargo certification required.

Tools and Technology

• Navigation system. (required)
• Personal Computer (desktop, laptop, tablet). (required)
• General office equipment (computer, printer, fax, copy machine). (required)
• Microsoft Suite (Word, Excel, PowerPoint, Outlook). (required)
• Screening equipment including:
• Lancet
• Sphygmomanometer (BP cuff)
• Temperature probe
• Hemoglobin analyzer (required)
• Phlebotomy collection equipment that may include blood mixer, Trima, Alyx (required)